Luna Azul by Uvas

A little oasis near downtown. More of a local vibe

Estancia agradable, con habitaciones amplias, alberca limpia, pero con mucho cloro, podria mejorar poner un poco mas de muebles en la habitación, para poder acomodar mejor tus cosas, pero en general todo muy limpio, ordenado y comodo

El hotel es lindo, la zona de alberca es grande, l habitación es cómoda, tiene aire y las cortinas son block out, me encantó todo.

This was our best hotel in Mexico (quality in general and service are two things that are very difficult to find), but still way below acceptable Western standards and decent satisfaction levels. The rooms were nice and the overall place gives off calm vibes; however, we had various issues. Staff was partly unhelpful: we asked them help with a call, nada; breakfast was ridiculous, staff was late in preparing it and in general it was of very small quantity (1/2 things; no choice at all) and very poor quality. Hot water was an issue, we almost never had it in the shower; luckily our room was quite silent but others weren’t, and even the staff did not mind making noise when guests wanted to sleep. The swimming pool was always dirty, never saw anyone taking a dip. In general, it had the potential to be a nice decent hotel, but staff did not care nor there was any decent maintenance performed. We stayed two nights, more than enough.

Overall tnis property is well locationwise. It is noisy at all times, even at night time, with dogs always barking and lots of traffic, day and night, since its located in a busy avenue. The rooms are clean and maintained, however we noticed that the bath towels always had a funky smell to them. I would advise to take your own towel. The complementary breakfast was not always available, so if you are counting on having breakfast there every day, don’t! For those that are used to the resort experience, Luna azul is not that, meaning that, don’t expect staff to be to your disposal nor ask for this and that, because chances are you won’t get it. Luna azul is a place to just crash at night, shower, and go out about your day. I have to say that I do recommend staying at luna azul if you are on a budget and or just want to venture out in to Cozumel and do your own thing.

Sin Palabras! Una mala experiencia, regadera del baño esta obstruida no sale parejo, ofrecen desayuno bufete por un costo adicional y es pésimo no hay nada más que huevo y frijol 😡