Hostellerie du Pas de l'Ours "Relais et Châteaux"

Une expérience hors du temps au sein de ce petit cocon au cœur de Crans-Montana. Nous avons été extrêmement bien reçu par toute l'équipe de Pas de l'Ours. La chambre "l'Ecureuil" très confortable, joliment décorée, avec tous les services d'un hôtel 5 étoiles. Notre expérience au Bistrot des Ours fût sans fausse note. Dîner succulent et service impeccable. La fin de soirée côté lounge fût très apprécié également. Le SPA fût aussi un moment de plaisir et de détente, après avoir profité de la salle de sport. Un grand merci à la team du Pas de l'Ours pour l'accueil. Nous recommandons à 300%.

Séjour extraordinaire. La junior suite Rose des Neiges est des plus confortables et chaleureuse. Le personnel est très avenant et aimable. Les chiens, même les grands, sont très bien accueillis. Le temps était frais et mauvais, le réceptionniste est venu de lui-même m’allumer un feu de cheminée. Le restaurant gastronomique succulent et le Spa de bonne facture. Bref, j’y étais comme un coq en pâte. Ça valait son coût!

We booked this Relais & Chateaux both for the food/ Michelin star as well as small property with intimacy & charm: from the moment we checked in and met the owner and her team of young, attentive staff, everything delivered was top notch service: location is central for shopping, skiing or dining , rooms are cosy with great views, understated decor and good bedding...Severine and her dedicated staff are always available to meet any request and try to make your stay ever more pleasant. Valentine's day dinner at the Bistro didn't disappoint with a great manager Camille who knows what she is doing. The Spa, shared with next door hotel, is nice but I would recommend also visiting Aida's (adult only sister property in town) that offers greater amenities & services to enjoy...All in all, a great hospitality standard delivered with a personal touch in a warm establishment that well represents the Relais & Chateaux experience in a mountain resort setting.

Our family has been to various hotels in the Alps for skiing, but Hostellerie du Pas de L'Ours is heads and shoulders above the rest. The staff members are not only extremely knowledgeable and professional, but they can read your mind and anticipate your needs beforehand. One family member was due to arrive late at night, and without my asking, the hotel staff suggested and prepared a lovely snack that was well received. They seemed to always know when you're thirsty and would appear with a water bottle magically. We stayed in the Le Sommet Suite, which has a thoughtful floorplan with fantastic views. The hotel shuttle was also readily available to take us to and back from the slopes. The food was delicious and the spa was amazing. This hotel simply just gets everything right.

Best dining in town, lovely chalet feel rooms.

Was one of our best holiday ever! The team were incredible, helping us to organise our activities, logistics, and all the small things. Obviously the food and the service at the restaurants are amazing. The highlight for our little daughter was a spacious pool, where we relaxed after busy days in the snow. Come and learn what hospitality truly means!