Fairfield Inn & Suites Cumberland

Wonderful experience! Staff were very polite. Rooms were clean and exactly as pictured! Highly recommend!

My fav hotel in MD I always stay here because of the following; Clean Helpful staff Reasonable prices Breakfast nice Items to buy around the clock

We only booked this hotel because it was the only one in the area with a hot tub. My husband went in it the first night we were there and it was like bath water, then turned cold. We told front desk, they did nothing about it. Told a different person the next day, they did nothing about it. By the third day I called and asked why no one would even take a moment to look at it and they said it has to be someone in maintenance. Apparently no one was there from maintenance. We stayed three nights. We are now leaving and the hot tub has yet to be turned up. It’s disappointing since the hot tub is not broken. No one took the time to find help to turn it up for a temperature that’s meant for a hot tub. Also, it was not the cheapest hotel for the area and again, we chose this hotel simply for the hot tub.