Legoland Florida Resort

This is was our fourth time staying here. We always stay at the pirate Island side of the hotel so I really can’t compare but it is always in great condition, very well-maintained, and the rooms were always immaculate. This time was no exception. Our rooms were spotless And have very cool theming. The proximity, being able to walk to the Legoland entrance, is definitely the key seller here. Because it was a holiday weekend it was a little bit crowded but still very well-maintained. Both pools were open, the restaurants were busy but not overwhelmed. We checked out on Tuesday after the holiday, breakfast was awesome that day because it was so quiet. This is a great hotel and definitely worth to stay if you’re visiting this park. I definitely want to mention Jose from the skyline restaurant who remembered us from a visit several months ago. We also had an exceptional check-in experience with Nancy at the front desk. We were traveling with another family member who required an accessible room, she was very helpful in giving us close to one another and ensuring that she had the proper accommodations. The activities for kids at this hotel is one of the reasons we stay here. It definitely sets this trip apart from others. They honor if their way to make sure the kids have fun (and the parents get a good night’s sleep) This was our first time trying breakfast at shipwreck. The food was great and service was excellent.

Amazing family friendly hotel!! The food was good and the rooms have exactly what you need! I love how Autism friendly is such nice and thoughtful staff. The decorations and the theme of the room was spot on. We will definitely come back soon!

We just finished a four night stay at the Legoland Hotel. This stay was to make up for our original scheduled trip in 2020 which we had to cancel due to the pandemic. Our son loved his stay. Since this trip was five years late, he's 11 now so was probably the oldest kid there, but he still loved it. He loved pretty much everything about both the hotel and Legoland. He loved the master builder sessions offered to hotel guests. I hope they keep them. (I read that Legoland is cutting back their entertainment staff. I hope that reconsider.) One disappointment was that the hotel's buffet restaurant, Bricks, was closed, so we had to go to the restaurant in the Pirate Hotel (which is attached) for our breakfast. I believe this was done as it is the low season, but was disappointing for two reasons: (1) our son has watched many YouTube videos about Legoland and was expecting the Bricks restaurant, so was disappointed. (2) Wait times at the Pirate Hotel restaurant got long if you didn't go early enough for breakfast. It seemed like they should have had both restaurants open to better manage crowds, at least for breakfast. Also, in relation to food, food at the hotel is okay, but selection is limited. Since we spent 4 nights and didn't want to leave the resort, food got repetitive. Another disappointment my son had was that the large LEGO play area in the hotel lobby was filled with with Duplo. He was expecting LEGO from videos he's watched. Also, our hotel room had a bin of bricks - a really nice touch - but they were also Duplo. LEGO would have been better. Overall though a very fun place for young kids. I know my son really wants to go again, but sadly it may not be possible. He's probably going to be too old for it soon, and unfortunately with the U.S.'s recently announced economic war against our country (Canada), we are going to be boycotting U.S. travel.

The rooms are beautifully decorated. Having breakfast included in the cost of the stay was a huge bonus. Being able to walk right into the park was very convenient. And the pool was heated to warm bath temperature- in March!! Highly recommend.

WOW!!! My kids had been asking to come to legoland since we left the one in CA two years ago. We decided to surprise them with the FL location, we did two nights at the hotel and two days at the park. I WANT TO GO BACK! My husband and I, 37 and 39 enjoyed the whole experience as much as the 7 and 4 year old. The rooms are awesome, SO clean, kid friendly obviously but there is a touch of luxury for adults. The king bed is awesome. I love the separated areas, just enough so the kids can go to sleep but we can still function later into the evening. The bathrooms are clean and updated. Love all the kids touches like a stool and a kid's seat cover if needed. We stayed during the week, it was not crowded which was my plan. We checked in early and utilized the hotel the first day. Pool, mini golf, the Skyline Lounge while letting the kids play in the area opening to the restaurant, the boardwalk by the lake, etc. Then just relaxed in the awesome room. We had an adventured themed room, I asked to be as far away from the elevator as possible, they did just that, room 501 at the end! Bailey at the Skyline Lounge was sweet and personable, her up-sale game is legit. Breakfast was really yummy, served family style. Plenty of selection for everyone and the service was prompt and friendly. TIP YOUR WAITERS PEOPLE. There is a private entrance into LegoLand right outside the hotel to your left, do NOT use the main entrance! CoVid Fun - LegoLand hotel was not forceful regarding children as they should NOT be masked ever. They were very understanding that people make their own health choices. We will be coming back in the next 6 month. Everyone was kind and smiley....I talked to ALOT of the staff. SEE YOU SOON.

Incredible and remarkable experience this evening. After waiting for ages for a table at Skyline we asked the waitress Nayeli if we could sit down at one of the several empty tables. Without looking up she said “no you can wait” and then wondered off. No explanation. I was admittedly put out by this unfair and uncourteous treatment. But this really isn’t the complaint. The complaint is aimed at the food and beverage manager Eric. I was conveying my disappointed with the waitress and the immediate response was to side with her. Without letting me finish my complaint he wondered off and came back and said all the tables were busy and none were empty so we couldn’t sit down. This was of course 15 minutes after the event. I couldn’t believe I was unable to finish my complaint. I was a bit annoyed with this out of hand treatment and I let him know. He threatened security. It is incredible how you can disempower a complaining customer by threatening security when all they are doing is complaining. Oh - and you’re not allowed to show your emotion or displeasure when you complain. Otherwise they will call security. If you think about it, if you threaten security you never really have to deal with complaints. Either way, as a multi-occasion visitor to Legoland hotel I am utterly disappointed. Worst thing - we have 7 more nights here. Can’t wait :(