Residence Inn Cypress Los Alamitos

Unlike the other reviews, my friend and I had a positive experience at this hotel. We had a two bedroom suite. We took advantage of having a kitchen which was stocked with plates, utensils and cooking supplies. The beds were comfortable, there was plenty of hot water in the shower with good water pressure and the space was roomy. The laundry facility was next to our room so it was convenient to do laundry. You will need quarters since the machines don’t accept credit cards. My friend used the gym several times during our trip and was satisfied with the gym. There is plenty of parking for a fee. The hotel is walking distance to Trader Joe’s, Costco, coffee shops and restaurants which was a bonus. The free breakfast buffet had eggs, breakfast meat which they rotated each day, make your own waffles, oatmeal, muffins, bread, English muffins, bagels, fresh fruit, yogurt, milk and milk substitutes, cereal, juice, etc. There is a swimming pool on the property which was nice to have to pass some time. Around the pool, there are lounge chairs and tables with umbrellas. You will need to bring a towel to the pool. The elevators worked fine during our stay. The staff was friendly and helpful from the front desk to the housekeepers and breakfast staff. The carpets do look worn and probably need to be replaced, but other than that we were satisfied with the hotel. We also used the business center in the lobby to print boarding passes.

They’re allowing ICE to stay here. The employees are Latinos, yet they’re allowing them to stay there. The employees seem scared, anxious & that’s not a safe environment for them, nor the customers. Imagine checking out of your hotel, or clocking in for your shift, and you get kidnapped by ICE.

The behavior of the staff was wonderful, but the patrons made me feel very unsafe. They were clearly trying to incite violence constantly

I was shocked and deeply disappointed to learn that this hotel allows ICE to stay here. I am sad to say that I have stayed here, knowing this now. It's one thing to welcome travelers, but it's another to host an agency known for targeting and terrorizing immigrant communities. Hotels should be places of rest and hospitality — not cooperation with agencies involved in family separation and raids.

The property could benefit from some updates, as both the rooms and restrooms felt quite dated. I was hoping for a more comfortable and enjoyable experience overall. Additionally, there was a strong, unpleasant odor upon entering the building, which set a negative tone from the start. Overall, the stay was just ok.

It was a nice spot just wished sofa bed was bigger and a bit more comfortable