مراجعاتHalina Hotel and Apartment

DO NOT BOOK THIS HOTEL ON LINE. I booked this hotel on line for today Saturday 15th of June, when I arrived to check in at the hotel, the staff told me , they were sorry but the hotel was full. I showed them my booking confirmation, they said sorry , nothing they could do. I asked for the manager , but not available only by phone, The staff called her , when I spoke to her , she said not her problem, she said she was sales manager, I asked for her general manager, she said she was also, I asked for a director, she said she was , I asked her for her name 10 times, she would not give it to me and then hung up the phone. The most unprofessional person and rudest I have ever spoken too in my life. So no room and no money. PLEASE DO NOT BOOK THIS HOTEL ON LINE EVER THEY WILL STEAL YOUR Money