Hotel Susung

I arrived one hour before official check-in time, and I was denied an early check-in despite my consistent patronage and history of staying at Susung Hotel. I requested a one hour earlier check-in as I needed to attend some conference calls at my room. I fully understand that early check-in is subject to availability. However, as a regular guest who plans stays well in advance, I was surprised and frustrated that no effort appeared to be made to accommodate my request — especially considering I’ve had ear9ly check-ins approved in the past without issue. What made the situation more disappointing was the lack of flexibility or willingness to explore any alternatives. I was offered an early check-in but paying an early check-in fee of 20.000 KRW . It left me feeling that my loyalty and continued business were not valued. After my colleague complained to the reception manager, I was granted an earlier check-in, 30 minutes before the official check-in time. Experience left me quite disappointed and not sure if I might stay there again.

첫 방문 리모컨 수건 추가 요청 받아주시는 매니저님이 친절하셨어요

딸 생일맞이 루프탑 수영장을 이용하려고 방문했습니다 사람이 많았지만 전망은 최고였습니다 욕실 샤워기가 노후된것은 옥의티라 볼수있습니다

수영장이좋았어요 접근성 위치도좋았구요 온천수에 자쿠지 도심속 호캉스 좋아요 다음에도 가족여행으로 또 가고 싶어요

노후됫지만 좋아요 군데 여기가나 저기가나 추가금이 붙어서 아쉽네요 ㅠ

좋앗어요자주이용함