Best Western Northwest Inn

This property advertises a hot tub and there isn't one. Although the person at the front desk gave us pool towels, the pool was closed. There was hair on the soap holder and towels. There was an opossum in the hotel by the pool exit. The free breakfast ended at 8:30 which is kinda early for people on vacation. Some good things are: the owners were generally nice and attentive, other staff around the hotel were radiant, there was a waffle house 3 minutes away and the parking was free.

From the moment I arrived, the staff's warm hospitality made me feel welcome. Check-in was a breeze, and they were full of helpful recommendations for local attractions. My room was a comfortable haven. everything was meticulously clean and well-maintained.

I will start by saying I loved the Hot tub being in the room. The water stayed hot which was a super plus to me. I loved that the room and the hot tub was nicely cleaned when we returned. The reason why I can’t give them 5 stars is because the bed was not made when we checked in. Also the bed and bedding was super out dated. The bed was very springy which I have not experienced since I was a kid. I left that hotel with a bad back. The blankets were just as old and hard as the bed. I was very disappointed with that. Overall though everything else was good.