Xilamuren Grassland Tourism Resort

服務非常好，會提前聯繫確定到達時間並準備歡迎儀式，非常感謝。

服務好，環境好

Review for Xilamuren Grassland Tourism Resort: I had high expectations for the Xilamuren Grassland Tourism Resort, but unfortunately, my experience fell far below what was promised. Upon arrival, I was informed that the advertised accommodation was unavailable, and I was relocated to a completely different location over 7 kilometers away. The new accommodation was not at the standard I had booked—it lacked the promised amenities, such as entertainment or the unique cultural atmosphere I was expecting, and it was more like a simple room in a house, with people smoking outside the bedroom door where my 5 year old son was sleeping.. This lack of communication and transparency was highly disappointing, as I specifically chose this resort to enjoy the grassland experience and its unique offerings. To add to the inconvenience, I incurred additional costs for transportation, which could have been avoided if the resort had informed me in advance. While the natural beauty of the surrounding area is undeniable, the overall management and organization at the resort need significant improvement. I would urge the resort to improve their communication with guests, provide accurate information about availability, and ensure that customers get what they paid for. Unfortunately, I cannot recommend this resort based on my experience. It’s essential for travelers to be aware of these issues before booking.