Homewood Suites by Hilton Ft. Lauderdale Airport and Cruise Port

I called them to see if they offered a shuttle to the cruise port. I was told yes and the times. I booked a time and when I got to the shuttle, I couldn't use them unless I paid in cash. I wouldn't mind that if I was told by Homewood Suites in advance. I had to pay a $15 fee. This is unfair. Won't use them again.

We stayed here after a cruise. The location was perfect, and the exterior and public areas of the building were in good shape. The staff were friendly, and the breakfast was good. I am leaving a 4 star review because our room needed maintenance.

Good location but not a good hotel. Certainly not up to Hilton standards. Stayed one night, got a king size bedroom. Room was musty, decor was dated and very worn, bed was very lumpy, towels were scratchy and worst of all, The bathroom light did not work. Parking cost extra. Breakfast was good with the standard offerings and the location was convenient near the airport but those were the only good things about this hotel

Room was small/ tight when having the pull out couch made into a bed, but room seemed clean. Beds and pillows were decent. No hair dryer. No dish soap when we had a small kitchen in room. Only two towels in bathroom. No pillows for the pullout couch just sheets. Conditioner bottle was empty in shower. After requesting these items they were delivered to our room within two hours. Phone in room did not work but they sent someone up to fix it. Requested a digital key on app but never received it. Office/computer area had a printer but it did not work- front desk asked me to email it to them and they printed. Pool was very nice along with the mini golf area. They did have a problem keeping towels stocked in the pool area. Breakfast was plentiful and yummy. Breakfast area was clean. Airport shuttle came pretty quick when called but hold on- he is a pretty crazy driver as he goes very fast around curves and turns. Overall it wasn’t that bad of a stay just a lot of things that could be improved but once we brought it to their attention they made it right.

Very clean quiet close to several beaches and airport.

Careful purchasing 2 rooms in 1 transanction Purchase 2 room with a single transanction thus given a single booking confirmation for 2 rooms but homewood disnt acknowledge it saying one reservation number per room although my bill stated for 2 sets of couple