Golden Tulip Hotels in Dar es salaam

Rude Reception staff. Tried to ask for an extra fee even though i paid everything online. Later when i said i will complain, then didn’t take that extra per day fee. Did not provide even water free of cost at the time of waiting at the reception. Not much options for vegetarian in breakfast. One Indian Girl at the reception was nice and understanding otherwise all other were rude.

We stayed for 6 consecutive days. When we checked out, they said that they didn't receive the check-in information for 2 days of my friend's reservation, and they wouldn't let me check out and asked me to pay the room fee. I showed the booking number and payment record to the front desk, but it didn't work. I left my local phone number as I was in a hurry to leave, but it didn't work. We argued for half an hour, including 20 minutes waiting for their manager. I was going to give a five-star bad review, but the manager's attitude was good. After understanding the situation, he asked me to email the booking information to them, and they would argue with booking, so I'm giving a four-star bad review.