Steigenberger Icon Grandhotel Belvédère

不錯的，前台服務很好，值得推薦的！一次還回來住！

5 Sterne Das Hotel hat 5 Sterne verdient. Das Personal sehr zuvorkommend. Das Zimmer top mit der Kaffeemaschine. Das Badezimmer so wie ich es mir vorgestellt habe. Sauberkeit top

We have stayed at the Steigenberger Belvedere in Davos about 5 times now and absolutely love this beautiful hotel’s history and grandeur. It’s one of our favourite places to stay in the world with lovely classy rooms with balconies overlooking the mountains. A fabulous spa and great breakfast. The hotel shuttle is a great service with great friendly drivers. We arrived for a long ski weekend as s big party. We want to thank the staff for their kindness and especially to Josephine who helped make arrangements for us. Benny at the bar, Hugo and Jao the drivers. Sadly as the hotel is in transition from Steigenberger to HG, it begins to feel a little less special and disorganised in comparison to previous years. Not all but some of the staff were a little unprofessional and some in our group thought one or two were a little rude. I hate to say this but we all felt that Jacqueline on front desk was rather abrupt and unfriendly with us and didn’t present the hotel in the best way. Overall a great experience but it’s evident the hotel is in a state of transition at the moment. We may think twice about returning next year.

We stayed in this hotel 2 years ago and loved it so much that we are coming back again this year! Tuesday 18th Feb 2025 - Arrived late afternoon. Picked up from Davos Platz station by a friendly and helpful driver. Nice to have a welcome fruit bowl and a few chocolates waiting in the room. Great start! Dinner at Romeo Juliet: Very good service despite we didn’t have a booking and it was busy when we visited! The gentleman who found us the table and served us was cheerful and courteous and we often see him at breakfast time too. The rest of the week we had dinner every night at the Belvedere (love the live music). The food was nice and reasonably priced. Breakfast, if I’m honest, is not sumptuous by 5 star standard (in terms of variety of hot food/pastries) but the salmon in hot food section was very nice. To summarise, the Belvedere ambience and service were very nice for both breakfast and dinner! We spent a lot of time listening to live piano playing at the bar too! Pietro the pianist was one of most entertaining pianist we ever met. Big thank you to him :) The ladies at the reception were very helpful. They introduced us to some activities (Schzalp) for non skiers (the concierge was off on that day) and also helped us book the horse carriage ride. We got picked up from the hotel entrance for the horse carriage ride which was very enjoyable! Also we appreciate the help from Robin in reception who was always professional, polite and helpful. House keeping service: both morning and evening turndown service were good. The housekeeping staffs were friendly and can communicate in English. Everyone in the ‘transport’ team were helpful, courteous and friendly. Hello to ‘Santa Claus’ who we met from our last Christmas visit years ago! All the staff in the restaurants, the bar (especially Vasileios and the Spanish lady from Mallorca) were friendly and provided great customer service. The team who communicated with us by email prior our arrival accommodated our room request and we were very pleased. We had a wonderful time in Belvedere and would definitely stay there again for the 3rd time!

Habe 3 x 1 zusätzliches Duvet verlangt- nie bekommen! Am Sonntagmorgen keine Tomaten und Hüttenkäse nachgefüllt(auch nach Nachverlangen nicht) schade

Für uns halt keine 5⭐️ Vorab kann man sagen, unser Aufenthalt vom 31.12-3.1 war sehr schön aber nach einigen Nächten in 5 Sterne Hotels, würden wir sagen, dieser Aufenthalt war keine 5 Sterne wert. das ganze fing schon bei der Ankunft an. Kein Page, kein Consierge, ab 15:00 wäre check in, um 16:00 sagte man uns sie hätten leider Mitarbeiter welche kurzfristig krank geweordwn sind, es dauert noch 20 min. Um 16:30 hiess es noch immer 20 min. Nun an Silvester wenn das Menü um 19:00 startet hat man nicht so viel lust mit dem Gepäck 1 std. Unten warten zu müssen. Man hätte ja mindestens etwas zu trinken anbieten können. Beim Essen Fondue chinoise... 1 Teller mit Rind/Chalb/POULET/Shrimps alles roh. Das gekochte Fleisch musste man in den selben Teller zurücklegen wo das rohe Poulet ist. Das müsste man eigentlich nicht erklären müssen. Aber die meisten Gäste haben da ungeniert alles im selben Teller gehabt. Das es einen shuttle Bus hat, ist super, wenn man jedoch anruft um die abholung zu organisieren nach 30min keiner kommt und man den bus nehmen muss, naja... halt nicht 5 Stern. Erst recht wenn die 2 Shuttles und der Fahrer bei der Rückkehr vor dem Hotel stehen. Dann zack auf Zimmer, ohje... es sind wohl noch mehr Mitarbeiter krank geworden.. denn unser Zimmer ist um 17:00 noch nicht gemacht. Gepäck bei der Ankunft selber aufs Zimmer geschleppt. Beim Shuttle jeweils den Fahrer beneidet welcher einfach nur im Auto geblieben ist, während man selber be und entladen hat... ja kann man machen...