Hotel Ardent Dayton Downtown, Tapestry Collection by Hilton

Air conditioning was extremely loud and made falling asleep difficult. Bellmen were there solely to valet park and offered no help with luggage. One evening during our stay the bar had no bank and could not accept cash payment for drinks or food. (We prefer using and tipping in cash whenever possible)

I was here for work. The first room I was given was hot and no chance of cooling down. I got another room, cooler, but the A/C stays on the whole time and it is SO VERY LOUD!!! Only way to hear TV is to turn it off!! The area is not very safe and very few food options. Food at hotel is very pricey! Decor in room is nice, but noice of A/C is unacceptable!!

I was really excited about staying here because I knew it was a newly renovated Hotel. Unfortunately it didn't go as I thought it would. The rooms are nice aesthetically. But I don't think they are cleaned properly. I literally had a contact lens from a previous guest stuck on the wall in the shower. The shower head was horrible. Part of it barely came out, the other part was coming at me so hard it was painful. I asked the awesome cleaning staff if they could do something about it. The cleaning staff was super nice! When I came back to my room it was fixed. Was very grateful for that. The air conditioning is so loud you have to turn the volume on the TV up when it's on, and then turn it down when it goes off. The "refrigerator" is not a refrigerator. They told us that it was a cooler and you had to push some button for it to work. Really not sure how it works but I had insulin and had to throw it away because it didn't stay cold. Not sure who wants to do that in a hotel. I understand there is a restaurant in the hotel and that's probably why they don't have microwaves. But the food was gross and under seasoned. I went back down to ask for some salt. They had to pour salt in a cup. When I got back to my food of course it was cold but there's no microwave so you can't warm it up. It turned out to be trashed. Wasted money. But the ray of sunshine for this trip was definitely Aiden in valet! There was a problem with the charges and he handled it like a true professional. All the guys in valet are awesome! Very friendly. And never complained. I had to get the car often because it was a business trip. Valet actually saved my experience on this trip! So big kudos to Aiden and the guys. Thank you so much! We have a business trip next week and had booked here again. But we changed our hotel to another one. Unfortunately won't be returning.