Hawthorn Extended Stay by Wyndham Decatur

Stayed two nights, reserved online. Room was not cleaned enough or wiped down. Floor, bathroom, and kitchen. Clean sheets and towels. Carpet and couch was stained/dirty. Didn't feel like a comfortable stay. 200 deposit that I was unaware of until check in. Ramada inn Forsyth has a better experience for about the same price. Wish I had known earlier.

Lobby was pleasant, clerk was pleasant, Rooms need much needed updated furniture, the desk chair was tattered, carpeting was dirty , furniture was stained, floor in bath was needing deep cleaning or new grout. Sheer curtains were shredded, smoke detector was hanging loose from the wall. Bedding needed cleaning, looked ok, but had foul odor, as well as hall ways. Elevator was very creaky, and also dirty. We did not stay our entire visit planned, left after one night.

Not again Ripped bed sheet. Not a great look. All the chairs look like this. Not comfortable and kinda gross. Also terrible customer service.

nice room They had some type of reception when I arrived with pasta. While I didn't eat it - it's a nice touch. The room was great. It was quiet. I'll beback next week.

When I arrived I was informed they needed a 200 dollar deposit to which was not listed in the booking details. As such I did not stay here. I was still charged for the booking.

This property needs some heavily improved updates. I was checked into room #216. When you first walk in the room you get an uneasiness because at first glance the carpet is dirty, the couch had various spots and stains on the couch, and the lighting isn't the greatest. The amenities in that location is second to none. It's plenty of things to do for enjoyment. As a matter of fact there's a movie theater in the parking lot right next door. So when we came back in and relaxed, i was getting bit left and right. Usually bed bugs crawl back in their hiding spaces, but these bugs just crawled in the open comfortably. Then you seen even smaller ones which you can assume that eggs have hatched. So i confronted the gentleman at the front desk and i showed him pictures and he was apologetic, and gave me another room (#316). So we ran to a store and grabbed some bed bug spray, went up to room #316, sprayed the perimeter, and went downstairs and sprayed our personal belongings before we packed and went upstairs to #316. By the time we went upstairs and checked the bed we seen small ones crawling on the mattress. We went back downstairs and showed him the video and he was apologetics once again and tried to hand me another room key and i declined and told him, there's no way you couldn't have received previous complaints about bed bugs being in here. This hotel is infested with them! I asked for a refund and ofcourse that's a process so that's literally pending right now.