Days Inn by Wyndham Delta CO

I cannot believe you would have even advertised this hotel. We did not stay. There were so many red flags. Lobby closed (black mold they said), go to room 101, was like walking into someone's cluttered living room. The lady checking us in didn't seem to know what she was doing. After finally getting us checked in she said this is "our best room". The stairs to the room were unavailable, in disrepair. On the way to the room, we passed many "guests" hanging out, and when we passed the vending machines the smell of urine was so strong. Went in the room the pillows on the bed looked very dingy, I pulled the blankets back the sheets were filthy, looked like something had been recently spilled on them. Went back to room 101, she put us in a 2nd room. Went in that room, the smell was overwhelming of smoke, again pulled back the blanket and again dirty sheets. Went back to room 101 and said not staying in this place, and I would like it refunded, she had to call the manager to come do the refund. We waited as we waited another guest came requesting toilet paper and was told they didn't have any. When the manager finally did arrive, she had the nerve to say the sheets were not dirty, just stained. Yuk! Had also been told there would be no breakfast as the kitchen had also been closed due to black mold. They only refunded us "their" portion of the bill and said Trip.com would have to refund their portion, I certainly hope I do not see that charge on my credit card.