مستخدم نزيل
7 مايو 2025
Don't go near this Hotel. My Two sons aged 19 & 15 & their friend aged 20 arrived at the hotel at 1am due to my son (who works as a receptionist at a hotel) not finishing work until 7pm. They got greeted with disgusting appalling attitude from the nights team. They had done nothing wrong yet got told that if they make any noise then they would be chucked out of the hotel & they don't care how far away they lived! Is this how you speak or treat all of your guests? Do you think if I turned up I would get spoken to like that, no of course not! Only 6months ago did they have their own room whilst on a trip with us, did they get told that then? Of course not! They decided to threaten 2 young men & child when they had done nothing wrong! I hope no-one ever treats your child this way & that no-one gets treated like this again. I work in a well established hotel chain & wouldn't dare speak to any of my guests in this way, if I did I know I would get sacked. I phoned up to speak to the nights team involved to be treated with attitude, told it was their word against my boys & that they got told that because they were 3 young lads arriving late, what did i want her to do about it! No sorry, no understanding of how the boys may have felt being treated like that, nothing.
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