The Curtis Denver - a DoubleTree by Hilton Hotel

Das Hotel hat eine gute Lage in Denver. Die Ausstattung ist in Ordnung. Beim Einchecken hat auch alles geklappt und das Auto steht für 45,-$ ( ? Muss dieser Preis sein ? ) in der Tiefgarage. ABER: Wir hatten wahrscheinlich das Zimmer mit der schlechtesten Aussicht, nämlich genau vor den Lüftungsaggregaten mit dem entsprechenden Dauerlärm. UND: Zimmerservice gab es nicht. Kein Müll der weggeräumt wurde, kein Tee und Kaffee nachgefüllt. Die Handtücher und die Betten nicht gewechselt / gemacht. Und das in der Hotelkategorie. Hier sollte unbedingt nachgesteuert werden.

Room was very worn. We had a themed suite but the furnishings were extremely worn. The shower left water all over the floor. The air conditioner was so loud we could barely sleep. The television did not work during stay and the hotel did not fix it or offer any type of room credit. Theming in themed suite left a lot to be desired.

My son and I stayed at the Curtis over the weekend of the 4th of July. We were told that the rooms were all recently renovated but our room was still tired. The bathroom was dirty and there was a tiny bug in the corner. The shower pressure was non-existent, and the water temp had 2 settings - ice cold and scolding. AC unit in the room was loud and sounded like it was about to fail. Worst of all was the service after the stay. I left several items of clothing on the top shelf of the cabinet. Per the rude front desk person I talked to on the phone, I submitted a claim on the Curtis website for the items. I provided the exact location, description (brands, sizes, colors, etc), of the items. It took them 2 weeks to get back and tell me that they were unable to find the items. I know with absolute certainty that the items were left in the room but apparently they went missing between when we left and when housekeeping made up the room. Overall, very unimpressed with the Curtis - rooms, service, etc. not good. There are a lot of other hotels in the downtown Denver area that would be a better option than the Curtis.

The Curtis is downtown Denver is anything but ordinary! It is colorful, quirky, and full of character. It offers a playful twist on your normal hotel stay. Each floor has a different pop culture theme. The rooms are comfortable, clean, and sprinkled with fun touches. The staff are friendly, helpful, and seem to genuinely enjoy working at such a great hotel. If you love a fun, funky, and unforgettable hotel, this is the place for you. If you park in the hotel parking garage, make sure you keep your hotel room key after you check out. This is your key to getting out of the garage.

We stayed here a total of four nights in their hyper-themed rooms. Two nights in the superhero room and two nights in the video game room. Staff was super accommodating and friendly. We all loved our time here, especially the kids. It was so unique and fun! The hyper-themed video game room included an old Donkey Kong video game system with tons of childhood games on it like Pac-Man that were all free. Lobby is cute with unique decor and hotel was clean and updated. Location is great and walkable to the downtown area. Will absolutely stay here again and would love to try other hyper-themed rooms, like the Star Trek and Barbie themed. Can’t wait!

The bed was comfortable, the bathroom was clean. One downside is the walls were thin, could hear neighbours. I had a view of the mountains from my window. Vibe cafe across the street serves the best blueberry muffins and convenient for 16th Street Free Mall Bus. Fitness room was standard. A ping pong table was available. Front desk staff were helpful & efficient.