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Very clean and not covered up with carpet fresh. There was plenty of well lite parking and seemed very secure. We will stay there when we go back to visit friends.

I have no complaints about the property or the staff and I will stay there again. My check-in was delayed because of the hotel unable to process my virtual credit card from *******. It was resolved, but it was inconvient.

A comfortable hotel. Rhonda in the breakfast/kitchen area went above and beyond in making sure everyone had what they needed!

The hotel was comfortable. It smelled like people used to smoke in it.

It was a nice hotel. Clean and good location, felt safe. Staff was very nice and very friendly

I wish I could give this hotel zero stars. After a 12-hour drive, all we wanted was a hot shower and a decent place to rest. Instead, we were greeted with the shocking news that there was NO HOT WATER. Even worse, they didn’t bother to inform us about this issue at check-in. Finding out after paying $140 for a room is beyond unprofessional. When we brought this up with the staff, their attitude was dismissive and unhelpful. It was clear they had no intention of resolving the problem or compensating us in any way. The lack of concern for their customers’ basic needs was appalling. For a place that charges this much, the bare minimum should be functioning hot water and proper communication. The lack of both made this stay a complete nightmare. Save yourself the trouble and book anywhere else. Best Western in deridder, Louisiana, is an absolute disgrace.