فور بوينتس باي شيراتون سياتل أيربورت ساوث

Bedding was suspect… hold the comforter up to the light and you could see numerous dark spots which I believe to be mold.  Loud noises like I was next to the laundry room.  Subpar

Very good

적극 추천드립니다. 공항과 아주 근접합니다. 택시로 10분~ 35불 냈고요. 호텔셔틀이 있어서 이용하시면 됩니다. 셔틀버스 크고 너무 좋고 기사님도 많이 친절하셨습니다. 로비 프론트 청결하고 시설이 현대적이라서.. 본인도 손님들도 다 좋아하실듯합니다. 밤늦게 도착해서 직원들 친절한지는 잘 모르겠습니다. 조식도 먹지 않아서 잘 모르겠고, 엘리베이터 옆에 커피와 차는 퀄리티 좋았습니다. 가성비도 좋고 침구 화장실 바닥 카펫 너무 깨끗했습니다.

하루 묵어가는 정도로는 괜찮으나 호텔에서 여러 날 쉬기에는 아쉬운 부분이 있음.

早餐不是自助，點餐到早餐端上來預留一個小時才可以。其他中規中矩了。

When I checked in I was told by the front desk I couldn't have the Marriott Bonvoy Platinum Elite and above guaranteed late checkout as the hotel wasn't a Marriott. The gentleman working the front desk also went on to say an order from management prevented late checkouts. Fortunately a very kind woman working at the front desk the next morning told me it was no problem to stay past checkout when I mentioned the strange check in. We had a good laugh about it in front of the Marriott Bonvoy sign, and that should have been the end of the story. As a repeat guest of this hotel I wasn't going to let this hiccup ruin this stay. Fast forward to checkout. I headed down to check out hours before what would have been the standard elite checkout time. At the front desk I discovered erroneous parking charges on the bill. The same kind woman that offered a later checkout was helping me, but it required her manager to fix the errors with the bill. With the outstanding customer service delivered by this woman at the front desk, even this new delay plus the check in (and a heavy foot traffic room) couldn't add up to a terrible stay. The manager arrived and said fixing the parking would take some time, so I started chatting about the weird incident where the guy working the front desk at check in said the hotel wasn't a Marriott property. The manager tried to justify it by stating Sheraton was SPG in the past (despite SPG joining Marriott Bonvoy in August 2018 and my stay being in November 2024). He then went on to act like I should have never received a later checkout this stay. This despite actually checking out within an hour of normal checkout (and not receiving the guaranteed late checkout which has up to a 4pm checkout). The manager then decided to lecture me like this was my first day of elite status. He stated I would find many Marriott hotels in my travels deny the elite late checkout. He also said that his hotel only offered it to Platinum, Titanium, or Ambassador elites based on availability (despite Marriott Bonvoy terms and conditions guaranteeing it for Platinum and above outside of convention/resort hotels). He went on to state that the hotel was sold out, and if they gave away late checkout to Platinum and above they'd have no rooms. However, the app showed plenty of availability for the day I was leaving. In all that the manager said, he never once apologized for the obvious mistake on their end that was wasting my time... the parking. I walked out of the hotel once the parking was eventually fixed. As I did, I thought about how loyalty is a two way street that benefits both the hotel and the guest. This is the only hotel I have experienced to date to not adhere to the Marriott Bonvoy terms and conditions and deny the guaranteed late checkout when checking in. Even in the past with lower Marriott status where it is based on availability I don't recall any denials. As a returning guest of this particular property itself I f