Emerald Grande Condominiums at HarborWalk Village

Save the money - Destin is too beautiful and nice to stay here. The WiFi is horrible / cell service is horrible in the unit. The pool looks beautiful from a distance but up close one day it was green / the next day it was merely and cloudy. I am really surprised people were in there. I spoke with Alin, one of the workers and he said he would not go in there since it was too cloudy and he agreed people shouldn’t be in, but that Emerald Grand has no follow through. For 700$ a night go somewhere else that at least offers room Sevice and a crystal clear pool. You don’t need to go to the emerald grand to get amazing views and sub par amenities/service.

We were at the Emerald Grand for a week, and we were glad when the week was over. Imagine building a huge double tower resort and shopping/entertainment complex on a piece of property the size of a postage stamp. The property is always overcrowded! Parking - while provided as a guest, is awful. Many guests drive oversized vehicles, which can cause some rather significant issues in the parking deck. Spaces were not made for those large vehicles, columns take up valuable space, it’s just too tight - you’re bound to get dinged or scraped. Noise can be pretty loud. With the entertainment complex literally attached to the back of the resort, often with live music blaring, we didn’t always have quiet times in our room. No beach?? The resort is built in the water, but if you want a beach - you’ll either need to travel by boat to their “private beach” or go find another one elsewhere. So much for convenience of walking out of your room and sticking your toes in the sand! Rooms were nice, but not great. They are showing some age - we had a closet door fall off, some bugs crawling around in the kitchen, loud washing machine… Seems like a pretty expensive nightly rate to have issues like these. Overall, we just felt like there are much nicer properties with better amenities and conveniences in nicer areas. Just not for us.

We stayed on a 3-bedroom suite pool view with my family and my sister’s, who has 3 young children. The suite was adequate for us, although it is a little dated. The accommodation was comfortable. It is in a very good location by the harbor, and has really good views of the fireworks. There is no direct beach access. We had to ride a ferry boat to the beach area, but it was quite fun and the kids love it. Would highly recommend it for families!

We ordered room service tonight because it has been a very busy last few days with all the 4th of July happenings going on. Food was amazing, hot when delivered, and to our room quickly! A++++++ The female that delivered was very sweet and professional!

I had an extremely disturbing experience here on January 21 around 2 PM. After a minor issue with another jet ski, a security guard approached me aggressively, threatened me, and told me I was banned for a year—without any attempt to understand what had actually happened. When I calmly asked for his name, he refused to give it. I have a photo of him because he wouldn’t identify himself. What’s most upsetting is the clear discrimination I experienced once he realized I’m Jewish. His tone and behavior shifted completely—he was disrespectful, hostile, and humiliating in front of others. It was obvious I was being targeted because of my religion and nationality. No one deserves to be treated this way. This type of discriminatory conduct is unacceptable, and I hope the management takes accountability seriously. No guest should ever be made to feel unsafe or degraded because of who they are.

This was our first time visiting Destin and Emerald Grande. We were so very happy we did! I highly recommend this location and resort! It offers so much more than a typical condo. You will be glad you went!