Best Dhigurah Hotels

"The environment is great, the snorkeling is great, the staff is very friendly, and the attitude is very good, but the professionalism is slightly lacking. There are two small episodes, one when watching dolphins and one when leaving the store. Although watching dolphins disrupted our original plan, we finally did not miss it. But when leaving the store, because we left the island in time, we could not catch up with lunch. After going through the formalities, I asked a Chinese-speaking staff member. Our order included lunch for the day, but according to the departure time, we could not eat. She said that we could pack it up and take it away. As a result, more than half an hour passed, and there was no movement. It was already past 12 o'clock and it was about to depart. I had to ask another staff member again. As a result, she said that we were about to depart and it was too late to do it. She said that we should have said it earlier at 11 o'clock, but we said it at 11 o'clock... As a result, the staff at that time responded to us, but did not make any other feedback, did not notify the restaurant, and did not tell others. As a result, we were unable to dine and could not get a refund, but were given a small toy as compensation. To be honest, the two incidents were caused by the same staff member. I accepted it once, but not the second time. We brought a 9-year-old child with us. We had breakfast at 9:30 in the morning and was hungry until 5 pm. We didn't have time to eat until we arrived at Male Airport. The child was really starving, so please forgive me for making my complaint at this point."

"1. Hygiene status: There are bugs in the wooden closet of the water bungalow; how many blood (?) Traces (?) Are found on the bedding from the opening of the quilt ... 2, buffet meals in general. I didn't order $ 3 / bottle of glass bottled water at the cafeteria, but found it on the bill when I left the island. 3. When checking out, there was a Korean male employee, because we questioned that there was an extra $ 3 on the bill. This person called a supervisor (a dark-skinned, middle-aged fat uncle) to discuss it. Then, the deposit returned by their hands was mixed with a 100-dollar 90-year version of a small-dollar fake dollar. I found out after I returned to China. 4. Ignoring the above, the scenery on the island is still great! This scenery alone is worth the return trip!"

"Replenish your honeymoon with your wife and enjoy the resort at a glance. The environment is so good that you can jump out into the Indian Ocean to go swimming and snorkeling every day. The sea is full of colorful tropical fish, sharks, devil fish, sea urchins and sea cucumbers. The service was very great, and there were kind smiles everywhere, especially the Siranthe of the pool bar, which gave me a very deep impression. I can understand what a super service is from the time I haven't started. We stayed on the 3rd, but arrived in Male on the 2nd night. The resort had communicated with my hotel in Male in advance. The next day I should go back to the airport to take the inland plane. set. E-mail English communication before departure is also afraid of any problems in the middle of the mistakes, but in the end I found that my fears are superfluous, really do not have to worry about anything. The only downside is that there are too few restaurants and food choices in the resort. The buffet for dinner is really good. If you want to go, you really need to bring more snacks and some instant noodles."

"Opportunities for improvement: Rooms 1. consider using small bottles of water that can fit into the bar fridge. Cold water after a hot day is a game changer! Melange 1. Surf and turf: the big prawns and lobster meat were frozen and were not really attractive. After grilling, the meat turned out to be partially soggy, which is a turn off. 2. Suggestion: for the grill, cook to order instead of preparing the food and leaving it under a heater lamp. I.e. lamb cutlets, pork chops, grilled sea bass etc. Freshly grilled food taste better and maintains the high quality. Grilled food left under a heater lamp becomes either soggy or too tough. 3. Same suggestion for breakfast waffles: make to order rather than leave it on the plates ready to go. Examples of great service: 1. Mariana helped prepare a ice bucket of champagne for us even though the honeymoon comment was not originally registered by trip.com and pullman. She was very helpful and remembers what clients say. Top marks and greatly appreciated! 2. All buggy drivers greet upon pick up and some even went out of their way to reverse so we can video manta rays in shallow waters off our villa. Truly deserving of the great service tag! 3. All waiters serving at all restaurants always asks whether we want water to start off. It feels like an SOP but we love it! Consistent and service with a smile! Was truly a great experience and would love to come back again! "