Holiday Inn Express & Suites Dickinson

From the moment we arrived, the check-in experience set the tone for a great stay. The front desk staff were welcoming, efficient, and genuinely attentive—striking that rare balance of professionalism and warmth that immediately makes you feel at home. The room itself was exactly what we hoped for: clean, well-appointed, and solid in every way. Most importantly, it was quiet—a rare luxury that made for a restful night. The overall environment of the hotel was calm and well-maintained, reflecting thoughtful care in both operations and guest experience. Highly recommend for anyone seeking a smooth, comfortable, and peaceful stay backed by excellent service. I’ll absolutely return when I am in Dickinson again.

Our experience started off rocky with the front desk guy not being welcoming at all. He didn’t even say hello. He just said “name” and “sign here” throughout the entire interaction. Then when we got into the room and pulled out the sofa bed, it was a bare mattress. We looked in the closet and there was a blanket only. We tried to call the front desk for a mattress pad and sheets but we got a disconnected ring tone. Not busy signal so we couldn’t get a hold of anyone. I had to take my sheet off my bed to give to her and just use a blanket on my bed. The breakfast the next morning was not the greatest either. The pancake machine was broken. The only positive was a soft bed.

No complaints