Laur Hotels Experience & Elegance

We have just returned from 10 days staying at Laur Hotel Didim. Overall the Hotel is well maintained with a few minor exceptions. Myself, Husband 3 kids ages 12,10 and 1 stayed in a family room, and MIL was across the hall in a solo room. Rooms The rooms are clean and spacious, our booking said we had a land view but when we arrived we were happy to find our room was sea view which is beautiful! The kids room had a TV with Netflix, youtube, disney etc. Something you don't often find in hotels so made a change. The mini fridge was refilled on occasions not every day but that was fine when you could just go down the the bar for a drink. The rooms were cleaned everyday, the ladies were so friendly! 🙂 one day we found they had made a lovely decoration on our bed with towels and petals, lovely touch. The bathroom had powerful hot showers. And a basin big enough to rinse out clothes. The only downside to the room was the mattress! It was like sleeping on concrete! I got used to it after a few days but my husband really struggled to sleep. Food Breakfast was served in the large buffet room, we arrived Mon 19th, that week was very quiet it was easy to find seating however the last few days of the holiday started to get very busy, if you weren't down when it opened at 7pm it was hard to find a table. As there was 6 of us we were having to move tables together to accommodate us all, which was fine when there were tables available. The food was okay. Just okay. The selection at breakfast was a mix of cheese, ham, salad. Then the hot trays were scrambled eggs, fried sausage, beans. There was a continental area with pastries, rolls and bread. Also pancakes and waffles with a mix of toppings. The omelette bar was a hit for me and my MiL. Fruit..need more options! Either Apple, Plum, Banana or if your fast enough Strawberries! ..we couldn't understand why people were filling plates to the brim with strawberries not just one plate either 1 table with 2 or 3 plate fulls! The staff would come round with tea ( turkish) and coffee you could help yourself to orange, apple juice. A couple of critisms would be i felt the food was never hot, either warm or on one occasion stone cold. The problem is the hot trays stay open so all the heat is let go. Also the staff are very very fast at taking plates away, its like as soon as those utensils have been put down, bam! the plates gone! I would also say the selection never changed so it became abit boring in the end. I'd say it was the same at lunch, very much the same every day. Salad, pasta, chicken sweet n sour or meatballs. Again not always hot. And Dinner again, it was okay. Although not always hot, as someone who is very fussy eating chicken, the chicken was always cooked very well. I'd say the food is catered for all ages aswell my 12 year old was able to have pizza, pasta and my 1 year old also enjoyed that with chips, cucumber etc. Deserts we're lovely also, some very tasty choice

30 Mayıs'ta arkadaşımla birlikte bu otele giriş yaptık. Genel olarak oteldeki konaklamamızdan ve hizmet kalitesinden çok memnun kaldık. Temizlik, olanaklar ve genel ortam gerçekten güzeldi. Ancak tatilimizi olumsuz etkileyen bir durum yaşadık ve bunu paylaşmak istiyorum. Snack Bar bölümüne yemek için gittiğimizde, masaya oturmamıza rağmen yaklaşık yarım saat boyunca kimse sipariş almaya gelmedi. Bizden sonra gelen diğer misafirlerin siparişleri alınırken, bizimle ilgilenilmedi. Sipariş almaya gelen görevli (kendini Sinan olarak tanıttı), neden bu şekilde ilgisiz davranıldığını sorduğumuzda, son derece laubali ve saygısız bir tavırla cevap verdi. Bu davranış hem şaşırtıcı hem de oldukça rahatsız ediciydi. Bu olay dışında oteldeki deneyimimiz oldukça keyifliydi. Ancak hizmet sektöründe çalışanların misafirlere karşı saygılı ve eşit davranması gerektiğini düşünüyoruz. Umarım bu geri bildirim dikkate alınır ve benzer durumlar bir daha yaşanmaz.

It’s a nice hotel. So many and good alkohol and barmen Hakan are so nice. And also we joined activities animation team and it’s was do amazing guys (Nastya, Daryana, Alperen, Musa)…………………………………………….,,,…………..,,,,,,,,,,,……………………………..

Bardzo dobry hotel blisko plaży. Przepyszne jedzenie, duży wybór alkoholi, bardzo fajne animacje szczególnie dla dzieci. Zdecydowanie polecam. Jedynym minusem są niepodgrzewane baseny, jednak przy wysokich temperaturach nie jest to bardzo uciążliwe, chociaż dla dzieci jest to delikatny problem.

Lour Hotel'de geçirdiğimiz konaklama süresi boyunca son derece memnun kaldığımızı belirtmek isterim. Otelin konforu ve temizliği kadar, çalışanların güler yüzlü ve samimi yaklaşımları da bizi çok etkiledi. Özellikle müşteri ilişkilerinden Hacer Hanım’a nazik, ilgili ve çözüm odaklı yaklaşımı için içtenlikle teşekkür ederiz. Tatilimizin her anını daha keyifli hale getirmek adına gösterdiği çaba takdire şayandı. Ayrıca lobi barda 4/12 vardiyasında görev yapan Duygu Hanım’a da ayrı bir parantez açmak isteriz. Profesyonelliği, zarif hizmet anlayışı ve misafirlerle kurduğu sıcak iletişim sayesinde kendimizi özel hissettik. Lour Hotel ailesine, bu güzel deneyimi bize yaşattıkları için teşekkür eder, başarılarının devamını dileriz. En kısa zamanda yeniden görüşmek dileğiyle Ayrıca gezinomi gezi rehberi gülperi hanıma da ilgi ve alakasından dolayı her anımızda samimi güleryüzlü sıcak tutumuyla yanımız da olduğu için Teşekkürederiz bize kendimizi özel hissettirdi tekrar görüşmek ümidiyle

Hacer made my holiday helpful from start finish .made my family welcome home from home all staff went above and beyond definitely recommend hotel 5 star my maid nrgull akbas was the best I will definitely return the whole experience was fantastic