مراجعاتWyndham Hoi An Royal Beachfront Resort & Villas

رد من مكان الإقامة: Dear Valued Guest,Thank you for sharing your feedback with us. Please accept our sincerest apologies for the unexpected and disturbing incident during your stay. We completely understand how upsetting it must have been to have your privacy interrupted so early in the morning, especially when no cleaning service was required.This is not reflective of the standards we uphold, and we are currently reviewing the situation with our housekeeping team to ensure this does not happen again. We also understand your concerns and want to assure you that there was no ill intent, only a regrettable error in communication.Your trust is very important to us, and we deeply regret that this experience impacted your stay. We hope you will consider giving us another opportunity in the future to deliver the restful and respectful experience you deserve.Warm regards,Resort Management Team

رد من مكان الإقامة: 친애하는 고객님,소중한 의견 남겨주셔서 진심으로 감사드립니다.시설이 깨끗하고 좋으셨다니 저희도 매우 기쁩니다. 고객님의 만족이 저희의 가장 큰 보람입니다.다음에 다시 찾아주실 날을 기다리고 있겠습니다.감사합니다.리조트 운영팀

رد من مكان الإقامة: Dear Valued Guest,Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience at our hotel and enjoyed the high level of service.It’s also great to know that you had a fantastic time by the sea — we’re glad the beach met your expectations.We truly appreciate your kind words and look forward to welcoming you back for another amazing stay!Warm regards,Resort Management Team

رد من مكان الإقامة: Dear Valued Guest,Thank you so much for your enthusiastic feedback! We’re delighted to hear that you had a great experience and found our shuttle service to Hoi An convenient and cost-saving during your stay.We completely understand your regret about missing a visit to An Bang Beach — it's indeed a lovely spot nearby. Hopefully, you'll have the chance to explore it on your next trip!We look forward to welcoming you back for another wonderful stay.Warm regards,Resort Management Team

رد من مكان الإقامة: Dear Valued Guest,Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our convenient location, spacious room, and the stunning city skyline view.We also appreciate your positive comments regarding the comfort of your bed and the modern amenities provided. Your feedback about the amenities and service has been noted, and we will use it to improve our offerings and guest experience.Thank you again for choosing to stay with us. We look forward to welcoming you back for another pleasant and memorable visit.Warm regards,Resort Management Team

رد من مكان الإقامة: Dear Valued Guest,Thank you very much for your outstanding review and perfect ratings. We are delighted to hear that you found our service fantastic and that our staff were courteous and professional. It is also encouraging to know that you felt the hotel is well maintained.We appreciate your valuable suggestion regarding the speed of food service and will work diligently with our team to improve this aspect.Thank you once again for your feedback. We look forward to welcoming you back for another excellent stay.Warm regards,Resort Management Team

رد من مكان الإقامة: Dear Valued Guest,Thank you very much for your outstanding review and perfect ratings. We are thrilled to hear that you and your family enjoyed your 5-day stay in our villa, as well as the beach, pools, and breakfast.We’re glad you found our free shuttle service to town and the variety of tours convenient and enjoyable. Your positive feedback is truly motivating for our team.We look forward to welcoming you and your family back for another memorable stay.Warm regards,Resort Management Team

رد من مكان الإقامة: Dear Valued Guest,Thank you very much for your kind and detailed feedback. We are delighted to hear that you and your wife enjoyed your stay with us, and that the birthday surprise added a special touch to your experience.It is wonderful to know that our staff provided helpful and pleasant service, and that you appreciated the breakfast, Vietnamese coffee, and private beach access. We are also glad the shuttle service to Hoi An was convenient and that your room met your expectations in terms of cleanliness and spaciousness.Thank you for your valuable suggestions regarding a small coffee table and night lights. We will certainly take these into consideration as we continually strive to enhance our guests’ comfort.We appreciate your understanding regarding the ongoing renovation works and are committed to maintaining the property to the highest standards.We look forward to welcoming you back for another enjoyable stay.Warm regards,Resort Management Team

رد من مكان الإقامة: Dear our valued guest,Thank you for taking time to write a wonderful review. It is truly a delight to read your great comments about your stay. It will be an honor to share your wonderful review with the entire team. Looking forward to welcoming you again in the very near future.Warm regards,Resort Management Team