Palm Beach Hotel

Liked · - Hotel arranged a free pickup from the airport, well planned & on-time. A free drop later as well. - Hotel is about 10-15 minutes from the airport. Location is not all that great, though close to a beach (5-min walk) which is not at all clean. The CBD is about 15-20 minutes away by car. - Checkin was smooth & fast. Checkout was pretty quick as well. Both done in less than 10 minutes. USD cash & Visa credit cards are accepted. - Staff are friendly but not very knowledgeable except the FO Manager. - Best part was the room which was huge & well furnished & maintained very well. We got a 2-bedroom apartment on the GF which did not have much of a view but was close to reception & the pool. A fully functional kitchen with microwave oven, big fridge, gas burner & cutlery. 2 attached toilets for both the rooms, a dining table with chairs and a sofa to watch TV. Toilets were clean as well. Beds, linen, lights were all good. ACs & fans in both the rooms & the living area were convenient. Power points were great, right next to the beds and had USB ports for charging. This was very helpful & highly appreciated. We did not need any adapters for any of our electronic items like phones, laptops & power banks. Even the working table had USB points & an international plug point. This is so easy to do & yet many upscale hotels do not do this! - Room also had a washing machine. - There's a small swimming pool which looked inviting but we did not have the time to use it. - Breakfast options were limited especially for vegetarians but seemed adequate for us since we eat eggs. - Taxi is called by the hotel when we want which arrives in about 10-15 minutes usually. To be paid by us separately. - The restaurant has a tie-up with a restaurant nearby who delivers to the rooms and they even have a menu of them in the rooms but we could not use them since they were closed during our stay. - Seemed like one of the better stay options in Dili and we were not disappointed by the room & hotel. Disliked · - Can't get into the dirty beach there.. sewage was being let into the beach right in front of our eyes. Can't blame this on the hotel though. - Not many restaurants around & the nearest ones would be about 15-minutes away by walk. - No public transport (not the hotel's problem again). - No restaurant on-site. Only breakfast is provided by the hotel in the morning. - No much tourist information since they focus on business/long-term travelers. - No activities except the pool. - Price was expensive for our liking.. close to $200 a night. But was lesser than other highly-rated properties. Difficult to say value-for-money but not many other good options at this price point. - Wifi Internet connectivity was just acceptable. It works in the room & reception only. Our phone network let us down & we were totally dependent on the hotel wifi. But can't complain much here since the whole of Timor is known to have very poor networks.

Excellent hospitality! Thank you for your hotel service! Excellent team, guards, room service, clean rooms, entertainment facilities and comfortable living room. Keep it up! This is a very commendable hotel in Dili Neighborhood. It is my preferred one! See you soon!