Castelbrac Hotel & Spa

We had what was probably the best room in the hotel (#16), on the very top of the original aquarium tower. We had a large balcony overseeing the bay/boats. At first, we loved the room and were already making plans for a nice breakfast on the balcony and to returning next weekend for a calm weekend away, but then… Positives: - Nice small property, ~23 rooms. Historic building. The original rock walls everywhere are just beautiful. - The lap pool is small but nice to swim a bit. Negatives: - Service lacks the 5-star touch. As Hyatt members, we were very disappointed. - Check out time is 11am, even though the app and our reservation said 12pm. The front desk was even annoyed when we mentioned that our reservation stated noon as the checkout time. Having paid for the most expensive room in the hotel, a surprise 11am-check out time was disappointing. - There was a very loud party that was open to the public that started at 6pm and went until 11:30pm in the large veranda next to our balcony. The cleaning of the space continued until 12:30am (clanking of glasses, equipment and chairs being moved). When I told the front desk that we got very little sleep because of the party, they simply didn’t care. They did as if they didn’t hear me. More importantly, we weren’t warned that there would be a hotel party open to the public next to our balcony. The lack of courtesy! We were in our robes or changing, and the people were there in front of our windows. Paying for a sea view and having to shut the curtains and close the windows was not what we had in mind for a calm weekend away on the beach. - Beware: That veranda is open to the public all day, every day. People who are not hotel guests come and go to take pictures of the bay, while peaking at your room windows (which look directly into toilet, bed). - There is no fitness room. - Other than the small lap pool, there are no other amenities.

Nous avions découvert le restaurant le Pourquoi Pas lors d’un séjour en Bretagne et avions adoré le repas et la vue. Pourquoi pas séjourner à l’hôtel pour notre lune de miel ? Nous avions besoin de repos après un mariage très festif. Nous avons passé un excellent séjour : que de petites attentions, un vrai plaisir. Nous souhaitons souligner la qualité de l’accueil et du service, le professionnalisme du personnel et sa gentillesse.

Nous avons passé 4 jours dans cet hôtel, intimiste et remarquable dans toutes ses acceptions. D’une part, par sa localisation dans la ville de Dinard; les pieds dans l’eau avec des vues superbes sur la mer et les bateaux; la décoration; raffinée, exclusive et très recherchée; la qualité de l’accueil, les équipes sont aux petits soins ( voituriers, équipes du restaurant…) et le restaurant le pourquoi pas, avec un chef exceptionnel qui mérite largement une deuxième étoile au Michelin (cf un précédent avis) Nous vous conseillons fortement de réserver une chambre avec un extérieur; nous n’avons pu en bénéficier à cause d’une erreur de notre agence de voyage et ce fut fort regrettable car les extérieurs de l’hôtel, du fait de sa configuration sont relativement contraints. Nous avons adoré notre séjour. Le Castelbrac est sans conteste, une adresse à ne pas manquer pour ceux qui recherchent une adresse exclusive, remarquable et raffinée dans la région de Dinard.