Olympian Bay Grand Resort

Ευγενικο, ευχαριστο και εξυπηρετικο προσωπικο. Η κεντρικη πισινα ηταν θολη. Δε φαινεται το πλακακι. Δε φαινεται τιποτα. 1η φορα βλεπω θολη πισινα. Εννοειται δε καναμε μπανιο. Στην αφιξη, που ηταν στις 2 το μεσημερι, δεν υπηρχαν ξαπλωστρες, ουτε στη παραλια ουτε στη περιοχη της πισινας. Ολοι απο το πρωι αφηνουν τις πετσετες τους και τις δεσμευουν ολη μερα. Βεβαια, το προβλημα ειναι στην επαρκεια. Στο δωματιο ο καναπες ηταν βρωμικος...υπηρχαν εμφανης λεκεδες. Στο τοιχο, λεκες μαλλον απο αιμα απο κουνουπι. Το πρωινο πολυ καλο, μιας και υπηρχε ποικιλια και σχετικα ηταν νοστιμα καποια απο αυτα που δοκιμασαμε Παλι θα πω για το προσωπικο, πως ηταν πολυ καλο, φιλικο και ευχαριστο! .

There is nothing good to say about the hotel and also nothing good about the staff. My review is long but i hope you will have time to read it, especially if you are with a baby!!! I don’t recommend this hotel at all, unless you want to ruin your vacation. First time in Greece and had such a bad experience. We are 2 adults + a 3 months old baby + 2 dogs Yorkshire and we reserved a bungalow room via booking + a crib for the baby. We arrived at 4 o’clock in the afternoon and the room was not ready. We waited 2 hours and after when they show us the room was first of all at the first floor with some really tight and long stairs and we were with a stroller and couldn’t take it upstairs and also only with 2 single beds connected and no crib for the baby because they said they don't have because are all occupied and suggested to put the baby sleep between me and my husband. I explained that the baby can fold down like that or catch and broke the hand between beds but they said that all rooms are occupied and can not do anything, even though it appears that they had rooms available. So we cancel the reservation for free because we had this possibility on booking, we book another hotel for that night and rebook again for the next day in Olympian Bay Grand Resort a room with 3 single beds so we would have a bed for our baby. Surprise it was when we came back the next day, that the room was only with two single beds connected. We call the reception from the room and ask why we received this when we paid for something else and where our baby will sleep and they said it will try to fix it as soon as possible and ofcourse they didn’t. I went after personally in reception and try to discuss with them and they said it will bring another extended bed and i explained that is not what i paid for… they bring in the lobby a dirty mattress and covered with a sheet and they wanted to put my baby sleep there. I tried to explain many times that this is not what i paid for, but they didn’t care! I called after booking and explained everything what happend. Booking contact the property but still they couldn’t resolve nothing with them… and i went again on reception and i start to fight with them, tell them i will call police and go to the embassy if is necessary… they continue saying that we are only two persons, like why we would need a third bed… i explained that this is what we paid for and is for the baby normally. After minutes of fighting and screaming the woman manager came out from the office, which was just behind the reception bar, and ask me to come and discuss the problem… even though she already heard and for sure she knew the issue she came out to discuss after minutes of fighting and screaming with the receptionists… I was really tired and angry because all this happened and started to cry and fight with her as well, because is not normal all this to happened in a civilized country and especially because we were with a small baby. There are no rooms with 3 b

Das Hotel hat einen tollen Pool und direkten Zugang zum Strand. Wir waren am Pool nahezu alleine. Die Poolbar hatte tagsüber einige Getränke und die Speisen im Restaurant waren lecker! Das Personal war sehr freundlich und hat sich um alles gekümmert. Wenn man vor Ort ist, sollte man auf jeden Fall einen Ausflug zum Olymp einplanen. Geschäfte und Restaurants sind ca 5 min mit dem Auto entfernt. Etwas gestört haben die vielen Schulklassen / Jugendgruppen die im Hotel untergebracht waren, das war stellenweise abends etwas zu laut