Heritage Lodge - in the Daintree

Overall happy with our stay. Nice dining area in restaurant and decent size rooms. Food a bit on the pricey end but given the location, was well presented and quite accomodating. Room was good and clean, however only minor feedback is would have been appreciated if all windows were not left open as it took ages for the room to cool given the hot humid weather.

This was our second visit to this wonderful lodge. We all went swimming in the waterhole, what great fun. It was raining and the water cold, but so refreshing. The rainforest is stunning, I loved the dining room in the rainforest with the rain on the roof, so relaxing and peaceful. Huge range of DVD’s, really comfortable cabins and a lovely soft bed.. The dinner was just delicious, perfectly cooked and the service prompt and the staff very friendly. The breakfast is included in the accommodation price and provided a range of options. The home made bread was a big hit with all of us. The owner Vicki is a lovely, friendly lady who made us feel very welcome. We will definitely be back soon. Thank you for a wonderful stay.

This place has so much to offer but delivers so little which is unfortunate when we could see how hard the staff were working to try and make things right for their guests. The location is excellent the lodge itself is nice although in need of some love. We especially liked the swimming hole out front of the restaurant, We are in our sixties and jumped in like we were teenagers and loved it as did the mother and her 3 young boys who were in there at the same time. We had dinner in the restaurant Unfortunately my partner's entrée which she was having as a main came out stone cold and and the octopus was so tough it was not edible, we tried to get the attention of staff to get this sorted but for some reason we were invisible so after about 15 minutes she took the dish herself toward the kitchen where one of the staff took the dish off her and reported back to us another 6 or 7 minutes later asking what we would like to do, well by know my steake meal is also stone cold and the roast potatoes that were placed under the medium rear steak have ****** all the juice out of the steak and a mush so we had both lost our appetites. At the checkout, the manager asked us what our problem was and told us the chef said there was nothing wrong with our food and she added no one else was complaining. We paid the $100.50 for our dinner and went back to our room. She commented again at checkout in the morning that it was unfortunate we didn't like our meals but no one else had a problem with theirs. That is why I gave one star and would never recommend this resort. There are other great resorts up there that would be worth trying