Doha Najma 5-star Hotels

Great hotel. Abit tight during breakfast time and lots of waiting around for the fresh egg. For a big hotel they need a bigger restaurant area. Was told we would get American and continental breakfast upon check in but was given basic. Table wasn’t taken for days. For a 5 star hotel its cleanliness is good but service could be better. Feel like they know they going to get customers as it’s a chain hotel. Best bit was the heated toilet seat 😂

It was an extremely pleasant stay at the Residences! From the arrival down to the departure, everybody was so accommodating. Special thanks to Jamil from the Bell team who was there with us upon arrival and our departure as well ensuring that we were well taken care of. I came across different people in Reception and they were all so kind but it is unfortunate that I was unable to get all of their names. The housekeeping team did an outstanding service each time they came to make up the room and it made our stay much more comfortable. Thank you to the entire Steigenberger team for taking care of my family for their first time in Doha! I would definitely come back here if given the chance to ＜3

The only bad thing, the check in was at 4:00 p.m , yet the lady and gentleman in the reception apologized many times. Thank you

The location is close to metro station and surrounding many restaurants, the staf Emmanuel was helpful, but I had small incident with the lady receptionist that she told me my payment hadn't completed, which actually I choosed online prepaid option. Finally she solved that problem.

Staff are very friendly and helpful. The location is great and near the souq which we think is the best part of Doha and the authentic experience. The hotel apartments could use some renovations and upgrades here and there to improve its quality.

We have stayed at this hotel almost every year either as Doha being our destination or a break point for onwards travel or return and all our experiences have been the best to say the least. However, as some say it takes one bad experience and all good ones get suppressed very quick. This stay, our first impression at the checkin left a bad taste to the experience. The hotel policy is that checkin is at 3pm and we know that from previous experience and booking details, however previously the staff were very polite in saying the room was wasn’t ready or they can check us in but a little later and on some occasions we were given a room early, however this time we were bluntly told checkin is at 3pm and to come back then. Baggage can be held. The checkin staff was either overwhelmed with work or angry about something but he did not show professionalism. He was getting upset with another staff member and was bluntly rude. Dashed off in the back telling another staff to stay in the front. We left our baggage and came back at 1.30pm with another staff at checkin and was allocated a room straight away and infect got an upgrade. I made the comment that I wish she was there earlier with him standing next to her. His reaction was, ‘sorry to keep you waiting’. I don’t think that was genuinely said as he had no sincerity in it and straight away start d chatting to some ladies that were on the counter. Room was good but we got a joining room and I don’t like those rooms as you can almost hear everything from the other room as the door is the only barrier. As the stay was for 2 nights, I wasn’t going to create any fuse. The amenities in the room like soap, shower gel etc is still in small pack, so if you and your partner have a shower once, you’ll have to call to get another set or buy some yourselves. I would have expected better. Bed and pillows comfortable. A/C was quiet but it seemed to go into power saving mode in the middle of the night as you would wake up hot and sweaty but after a couple of minutes it would cool up again. Breakfast was booked as part of the booking and as usual, it was very well catered. Lots of variety and good quality. Staff were excellent and did everything to impress. Overall, location is excellent and rooms are nice but starting to show it’s age. Would I return, maybe. There was a time I could say definitely and would recommend the hotel eyes closed but this experience has led to think that I should try other hotels in the vicinity as I feel the quality would or could be better. Other staff such as bell boys and coffee staff at checkin were excellent and very helpful. I wish I had a better checkin experience.

Booked as a quick one night stay for the night before a 2am flight, it was adequate for requirements. It gave us a room to relax in and freshen up before an 11 hour flight. Service was OK, quite slow with check-in but we weren't in a rush. Amenities were OK, facilities were a bit lacking as Trip.com shows two pools when there is only one small one on a mezzanine floor. Room was an alright size, a little cramped if you had lots of luggage but did the job. Our room, 101, seems to be a room that was changed to be accessible by those of lower mobility. This meant that the shower separation wasn't there and the bathroom nearly flooded when my wife and I took a shower. Again, we didn't complain as it was quite literally a quick stop at the hotel but if staying for a longer period, would avoid room 101 Overall, adequate for needs but if staying for a longer period, would consider the pros of the location as the stay might not be as pleasant

Superb location, right in the centre of the souk area, surrounded by lots of restaurants and shopping areas and the metro. Mosque, corniche, and Islamic museum very close by plus Banana island port. Be aware though, this hotel has 6-8 building and you won’t know which one you’ll be in until you arrive. This isn’t an issue though as all buildings are a couple of minutes from each other. The pool is in building 6 if I remember correctly, not in my building. The hallway carpet was heavily stained and could do with a steam clean, however room was fine. My room was huge, with a terrace on the 2nd floor. Two TVs also. Breakfast was plentiful. Excellent stay overall.

I recently stayed at the Park Hyatt Doha and had an exceptional experience. First off, the hotel’s location is perfect—conveniently situated with easy access to shopping and dining options nearby. From the moment I arrived, the welcoming service was top-notch. The staff was professional, friendly, and went out of their way to ensure I had everything I needed. Check-in was smooth, and the overall ambiance of the hotel is elegant and inviting. The room was spacious, impeccably clean, and equipped with modern amenities. The bed was incredibly comfortable, providing a restful night’s sleep. The bathroom was luxurious, with high-end toiletries and a fantastic rainfall shower. One of the highlights of my stay was the hotel’s dining options. The breakfast buffet had an extensive variety, catering to all tastes, and the quality of food was outstanding. I also enjoyed the hotel’s serene spa and fitness center, which added a great touch to my stay. Overall, my experience at Park Hyatt Doha was fantastic, and I highly recommend it for anyone looking for a luxurious and relaxing stay in Doha. I will definitely return in the future!

This was my second stay and everything was great. The room is average but excellent for this price. The employees were super nice and full of understanding. I loved my stay here. The picture is the view from the balcony.