Mercure Dongtai Huanghai Forest Park

I really don’t dare to go there a second time! ! ! I arrived at the hotel at around 11 a.m. on the first day and parked my car at the far side outside the lobby entrance (there were three cars passing side by side). As soon as the car parked, the security guard rushed out and said parking was not allowed here. I said We have elderly people. We first unloaded our luggage and went in to check in before moving our cars (the hotel parking lot is at least 300 meters away from the door). The security guard left with a look of reluctance. As a result, we just finished checking in and were on the way to the room. The security guard called again and asked him to move the car quickly and it would affect traffic. It is almost 12 o'clock in the middle of the night. How many cars will pass through your hotel? Moreover, I parked at the far side, where three cars could pass side by side. It didn’t even occupy the main road outside your lobby. How could I affect traffic? What’s even scarier is that at noon the next day, I went to the Forest Park for a walk in the morning. Before I left, I had communicated with the front desk to help me reserve a room, change rooms, and extend my stay. I came back around 12 noon. At that time, there were at least 6 cars parked in front of the lobby. , note that they are all locked vehicles without drivers. As soon as we arrived at the door, we found a location that did not affect traffic and parked in. Before the car was out, we went to communicate with the security guard and I went to check in myself. Elderly people I packed my luggage first and got out of the car. After finishing it for them, I moved the car away because the old man who stayed overnight last night was not afraid that the old man would not be able to find a room. What was the scariest thing about the result? Two people from the Mercure Hotel Comrade security, they carried me out directly. You read that right, my feet were off the ground when they carried me out. They carried me out without any explanation from the lobby in front of everyone. It's really scary. The two security guards pretended that they were not allowed to park. Excuse me, how can you park 6 cars parked at the door? The security guard said they were picking people up, so let me ask you, where is the driver? Is there no one in the pick-up car? Are all the cars picking people up locked and parked? ? ? I would like to ask the security guards at the Mercure Hotel, do you bully foreign tourists? ? ? Why can't someone else's car be parked? I'm just going to check in but I can't park for a while? There was a quarrel in the back, and until the lobby manager came to mediate the situation, the two security guards looked disdainful and hid far away. Because of this quarrel, the elderly in the family were frightened and very angry. They simply did not dare to move in. They did not dare to imagine that they would dare to carry customers out before they even moved in. If they did move in, it would be impossible in the middle of the night. Not allowed to smash the car? This hotel is terrible In the end, the manager went back and forth, saying that he would refund the night's check-in fee and ask the security guard to apologize, without mentioning the consequences of the security guard's treatment at all. Is this how the Mercure Hotel treats consumers? Will every customer who goes to your place have to enjoy the process of throwing it out and then apologize against their will? This hotel is terrible

非常感謝吳海燕女士把我們帶到房間。房間配置了兩個洗手間都是智能馬桶。衹是門口那個衞生間紙巾毛巾這些都是沒有的，衹能上廁所。礦泉水衹配了兩瓶對家庭來説肯定是不夠的。浴缸不太乾淨，好在配備了一次性袋子還有兩個浴球，浴室沒有臟衣籃也沒有掛放衣服的地方挺尷尬的。小童水杯和刷牙杯很可愛，送了小童沐浴套裝，浴袍也很舒服，小帳篷孩子很喜歡，海洋球池容易撞頭。建議把小童床的樓梯夜燈調整一下，不開太黑了起夜不安全。開了又特別亮完全不能睡。