Provident Grand Luxury Short Term Residences

Beautiful building and apt.however the balcony was dirty with some droppings that looked like mouse droppings,I reported it but was told they had no mice,I took picsThe bathroom floor on the main room had hair but I know a hair can be missed,in general the apt needed some TLC and a deep cleaning. The carpet on the hallway on my floor had brown stains,it also needs a good steam cleaning, the apt area rug needs replacement or a good cleaning. I refrained from reporting anything else as the front desk's attitude is terrible and they are not knowledgeable. Another guest told me not to ask anything as they didn't "know anything," didn't know what her issue was with them but she was angry. I also started my stay by being given TWO damaged elevator keys. I spent a good hour going back and forth with them to the elevator as the "control was new." Maybe it was, but it didn't work. The third time was a charm! All this fun with two tired kids in tow. I got a parking ticket while parked in the garage and displaying a temporary parking tag upon arrival,I was told I had to fight it with the city,UGH! Stressful stay for sure!

No matter what I had going on before my arrival, the office staff (Maral and Liz) made my stay an unforgettable one. They went above and beyond to ensure my comfort and satisfaction. The property itself was beautiful, clean, and conveniently located near all the places I wanted to go. The park was ideal for my morning jog, and the grocery store was just a few steps away, with plenty of places to eat within walking distance. I was especially impressed with the cleanliness of my suite, and the perfect kitchen. I cannot thank them enough for their hospitality; I will definitely be back!

This place is definitely 5 star! Maral, Yordan, and Liz run it like a Swiss clock! They have everything organized for our stay. And so welcoming for any situation or questions we may have had. We stayed in 305, with a majestic view overlooking green palm trees of the park in front. The sunrise every day was incredible! Publix supermarket is next door and restaurant row a block in the other direction. Weekends there are free live bands and dancing at Doral Yard, the outside upscale food court. Fabulous gym, pool, sauna, and concierge services. Easy parking in the building. So clean and quiet. So safe to stroll at night. I’m ready to come back NOW!