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I was hoping to have a flawless experience after previously checking out of a different Hampton and having a horrible experience. I had to do 2 separate reservations because I ended up extending my stay. For both check-ins I had to ask for the water that comes with being Hilton Honors. Brooke was happy to provide them. But the guy who did my check-in the next day was not pleasant at all and acted like he did not want to provide them. Naturally I wipe down/disinfect all my hotel rooms after checking in, and at first glance everything looked perfect. But when I started disinfecting the bathroom it seemed like the house keeper had forgot to clean it. The bathroom floor and shower was dirty and full of hair. After I finished cleaning it myself I noticed that dirty towels were also left in the bathroom. I told Brooke what was going on and sent her pictures. She apologized and did offer to come and clean it. But I had already cleaned it with my own cleaning supplies and unpacked all my belongings. I was exhausted from traveling all day and was just ready to rest. I asked for fresh towels as the ones in my room were dirty and she let me know that she was the only staff member working and she would bring some when she could. I ended up going to get them myself because I couldn’t wait for a shower. The pool was also dirty and full of leaves both days I went down for a swim. I really wish I could give a better rating because Brooke and the other staff were so kind. But the general manager was rude and somewhat aggressive when I tried to explain everything that was going on at checkout and she sent me away with no resolution.

Just a nice spot to take rest after a long drive, easy and plentiful,parking, nice hotel room, and great area

Great place to stay. Always reliable cleanliness and free breakfast. Plus the staff were very polite