هوليداي إن إكسبرس آند سويتس-دريبينج سبرينجز - أوستين أري ا باي آيتش جي

This was such a disappointing experience. No value for the premium price paid. We reserved a king room, instead got a room with two double beds. Ok - not a tragedy. Then all of the little things started piling up. There was only one hanger in the closet (we were there for an event, so needed to hang stuff up). No remote for the television; although one was brought up a while later. The a/c worked, but was so loud it was impossible to sleep with it on. But you couldn’t sleep with it off, either, since you can hear everything in the adjoining rooms. Got in the shower the in the morning, and the soap and shampoo were both empty. They did bring new towels, but did not do anything else to tidy the room, empty trash, etc. And as Diamond members, this is the first hotel that would not give us a complimentary bottle of water. For $300+ a night, this was not up to the usual IHG standards of quality.

Have stayed here before & happy it was recently renovated. Typical HI Express in a central Dripping Springs location at intersection of Hwy 290 & 12. Pleasant front desk employees & good housekeeping are always a positive. Would suggest 4th floor rooms to lessen the noise level coming from upper rooms & rooms facing the back of the hotel are more quiet.

Staff was extremely nice, room was nice. The shower had hardly any water pressure and we showered at 5 pm and most likely not many others were showering at that time. There was some mold in the shower along the base of the tile where it meets the bathtub. Rm 410, all in all it was a very nice hotel and we would stay there agsin

The room was updated and very comfortable for our 3 night stay. Staff was very helpful especially with the ice/snow storm which paralyzed the area.

We got iced in by the adverse weather TX experienced. I shared with the front desk that if I had to get stuck, this was such a nice hotel to be stuck at! The hotel is very clean and comfortable. The staff are friendly and accommodating. A gentleman at the front desk even shared some warm pizza with us.

room was good, staff great. The cost on ******* was almost 2x the rate that some others paid for the same night/accommodations.

The front desk staff would make me a return customer because they were so nice and helpful.

As is always the case w/ Hilton, the wifi was 💩 and there is always something broken .. handwash holders in the bathroom etc. However, the worst thing was the mattress in our room. It was so old it felt like we were sleeping int two canoes pushed togher. Not much choice in Dripping Springs, but I would recommend you find another option if possible.

Tenants and their children running u p and don the hall u[ntil 1:00 am. Doors slamming : very poor sound proofing in building. Could not sleep. Will not stay in another Holiday Inn Express,