Cheval Maison - The Palm

Cheval Maison - The Palm Reviews

Cheval Maison - The Palm

New, Golden Mile 3 - Palm Jumeirah, The Palm Jumeirah, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
Cheval Maison - The Palm
Cheval Maison - The PalmCheval Maison - The PalmCheval Maison - The Palm
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Guest Reviews of Cheval Maison - The Palm

9.5/10
Amazing
43 review
Verified reviews
Location9.3
Amenities9.3
Service9.5
Cleanliness9.8
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All reviews(43)
Positive reviews(41)
Reviews with photos/video(11)
Great service(14)
Awesome rooms(13)
Near shopping area(10)
Awesome stay(9)
Convenient for shopping(9)
Awesome amenities(7)
Great value for money(6)
Negative reviews(2)
CHEE HIONG
Superior One-Bedroom Apartment (2 Adults)
Stayed in Mar 2025
Business travelers
3 review
10.0/10
Outstanding
Posted on Apr 12, 2025
Highly recommend
Response from Property: Dear Chee Hiong, Hearing about satisfied customers makes us happy every time. I sincerely appreciate you taking the time to leave such a considerate review on Trip.comWe are delighted to hear that you had a great time during your visit and hope to have the chance to meet you again soon ! Sincerely,Florent JeannotFront Office Manager
Guest User
Superior One-Bedroom Apartment (2 Adults)
Stayed in Feb 2025
Business travelers
26 review
9.5/10
Amazing
Posted on Mar 28, 2025
everything was spot on - the services , the apartments and the location.
Response from Property: Dear Valued Guest, We are thrilled that you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Sincerely Florent Jeannot Front Office Manager
Guest User
Luxury One-Bedroom Apartment With Balcony
Stayed in Mar 2025
Family
1 review
9.0/10
Great
Posted on Apr 23, 2025
Everything is good. Near the mall and location is good too
Response from Property: Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us. We are elated to read that you had a memorable stay and that our services exceeded your expectationsWe all look forward to welcome you back again in the near future!Sincerely, Florent Jeannot Front Office Manager
Guest User
Deluxe Three Bedroom Apartment(Three King Beds)with Balcony
Stayed in Jun 2024
Family
13 review
10.0/10
Outstanding
Posted on Jul 29, 2024
Large rooms. Nice staff with high respect to your needs. Location is perfect. Mall is very close.
Response from Property: Dear Valued GuestHearing about satisfied customers makes us happy every time. I sincerely appreciate you taking the time to leave such a considerate review on Trip.com.We are delighted to hear that you had a great time during your visit and hope to have the chance to meet you again soon ! Sincerely,Florent JeannotFront Office Manager
cr
Deluxe Three Bedroom Apartment(Three King Beds)with Balcony
Stayed in Sep 2023
Family
13 review
10.0/10
Outstanding
Posted on Oct 31, 2023
Tastefully designed residence with a prime location next to a mall where you can find anything you want! It’s also a 10-15 minute walk from the beach bars where vibes are immaculate. The beds are comfortable and even the hallways smells great. Extra points for helping me fold my pajamas when servicing my room!!
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hossam Nabil General Manager
Anonymous User
Superior One-Bedroom Apartment (2 Adults)
Stayed in Jan 2024
Solo travelers
24 review
8.0/10
Very Good
Posted on Mar 4, 2024
Well, this is a pretty good location right near the mall and you get a really really big room which is pretty awesome. The only downside would just be how annoying the walls are not soundproof. The service is fine.
Response from Property: Dear Valued GuestWe are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Best Regards Florent Jeannot Front Office Manager
Rippers
Superior One-Bedroom Apartment (2 Adults)
Stayed in Jul 2023
Couples
15 review
9.0/10
Great
Posted on Aug 14, 2023
We booked the 84m2 apartment. It was as good as the pictures. First time that has happened. All staff were very polite and helpful. The tv had casting so can watch iPad when it’s too hot. When the restaurant opens it will be a perfect place to stay
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ahmed FathyFront Office Manager
Memory Hall
Superior One-Bedroom Apartment (2 Adults)
Stayed in Jul 2023
Solo travelers
136 review
10.0/10
Outstanding
Posted on Oct 7, 2023
Tasteful design, nice books, premium amenities and very helpful staff
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ahmed FathyFront Office Manager
Guest User
Superior One-Bedroom Apartment (2 Adults)
Stayed in Mar 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 28, 2025
A luxurious hotel, large rooms with everything, very pleasant and helpful staff. Room cleaning is 10+. I will definitely recommend and stay next time. There is a large shopping center nearby, a jogging track, convenient entry and exit to the hotel without traffic jams
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Response from Property: Dear Valued Guest, Thank you for taking the time to share your thoughtful review of your stay at Cheval Maison The Palm. It’s wonderful to know that our team’s dedication to exceptional service made a positive impression on your stay.Sincerely, Florent Jeannot Front Office Manager
xx LORRI 🦇
Superior One-Bedroom Apartment (2 Adults)
Stayed in Sep 2024
Couples
21 review
10.0/10
Outstanding
Posted on Oct 6, 2024
The room is super big and the mini bar has a lot of things. The service is very friendly, especially the concierge. Although the corridor is being renovated, it does not affect the stay experience. The kitchen is fully equipped with pots and pans and a washing machine. The location is near St. Regis.
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6/9
Response from Property: Dear Valued Guest It is always a pleasure to hear about positive guest experiences. Thank you so much for having taken the time to write such a thoughtful review on Trip.com and your recent visit to our unique property. I am certain that our associates from Black Coffee will be delighted to receive your wonderful feedback.We are pleased to read that you enjoyed your stay with us, and hope that we will have the opportunity of welcoming you again in the near future!Sincerely Florent Jeannot Front Office Manager
Guest User
Luxury One-Bedroom Apartment With Balcony
Stayed in Mar 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 29, 2025
Fantastic hotel very clean friendly staff I stayed in this hotel for a month
Original TextTranslated by Google
Response from Property: Dear Valued Guest , It is always a pleasure to hear about positive guest experiences. Thank you so much for having taken the time to write such a thoughtful review on Trip.com. We are pleased to read that you enjoyed your stay with us, and hope that we will have the opportunity of seeing you again in the near future!Sincerely, Florent Jeannot Front Office Manager
Guest User
Superior One-Bedroom Apartment (2 Adults)
Stayed in Jul 2024
Family
1 review
10.0/10
Outstanding
Posted on Aug 18, 2024
The hotel is excellent and clean, and the staff are very polite, distinguished, and cooperative.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with concerned department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. Kind Regards,Cham de ZoysaFront Office Supervisor
Guest User
Superior One-Bedroom Apartment (2 Adults)
Stayed in Jun 2024
Family
11 review
10.0/10
Outstanding
Posted on Aug 1, 2024
Very large, with washing machine, dryer and kitchen microwave, very cost-effective
Original TextTranslated by Google
Response from Property: Dear Valued GuestIt is always a pleasure to hear about positive guest experiences. Thank you so much for having taken the time to write such a thoughtful review on Trip.comWe are pleased to read that you enjoyed your stay with us, and hope that we will have the opportunity of seeing you again in the near future!With kindest Regards Florent Jeannot Front Office Manager
Guest User
Superior One-Bedroom Apartment (2 Adults)
Stayed in Jul 2024
Family
13 review
10.0/10
Outstanding
Posted on Aug 13, 2024
Very satisfied. Great value for money! Even salt, pepper, laundry detergent are included. Toiletries are all L'Occitane. I really recommend it.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with concerned department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. Kind Regards,Cham de ZoysaFront Office Supervisor
Guest User
Superior One-Bedroom Apartment (2 Adults)
Stayed in Dec 2023
Business travelers
31 review
10.0/10
Outstanding
Posted on Jan 24, 2024
Not bad. The hotel service is good. VIP parking space is free. The room is clean. The house is very large and there is a desk. The wifi is also very fast. The rooftop swimming pool is not bad.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for your recent visit at Cheval Maison The Palm, we are delighted to read that you enjoyed the hotel and its facilities. We look forward to your next visit. Best RegardsFlorent JeannotFront Office Manager