رد روف إن بلس + كولومبوس - دبلن

Toilet leaked, refrigerator made loud noise, other than that it was not a bad place to stay.

Our stay at this hotel was a complete disaster. The rooms were filthy and barely cleaned. In Room 227, the door wouldn’t latch unless slammed shut with full force. When we reported the issue, we were moved to Room 225, only to find the key reader on the outside was broken. The front desk attendant dismissed our concerns, blaming the cold weather and the hotel's outdated locks, even advising us not to leave our room. Later, after checking out and back in, we were given Room 247. Upon unwrapping the toilet paper, I was horrified to see what appeared to be a tooth and hair fall onto the toilet lid. When I called the front desk, the staff member on duty argued with me, implying that I was accusing them of placing the tooth there. I escalated the issue to corporate, but they were of no help. Eventually, the hotel offered a free night and another room. To make matters worse, the manager called us that evening and asked us not to return after our free night. This was shocking, considering we were simply addressing repeated issues with their cleanliness, maintenance, and overall professionalism. Instead of resolving their failures, they chose to remove paying guests who expected basic hygiene and functioning facilities. I will be reaching out to corporate again and will provide an update on how they handle this situation. Rooms: 1/5 Service: 1/5 Location: 1/5

The property is older however the room was very clean. The staff were friendly. The price was equal to the stay. There were several dining establishments within driving distance.