مراجعاتRixos Premium Dubrovnik

رد من مكان الإقامة: Dear Riorozco,Thank you for your glowing review! We're thrilled to hear you had an excellent stay with us at Rixos Premium Dubrovnik. Your kind words about our hotel are greatly appreciated.We look forward to welcoming you back for another memorable experience.Warm regards,Ivana

رد من مكان الإقامة: Dear Wong May Ho,Thank you for sharing your feedback. We're pleased to hear you appreciated our eco-friendly initiative of providing complimentary drinking water in recycled glass bottles. We understand that the quality of the water is paramount, and we apologize if it did not meet your expectations. We are committed to ensuring that all amenities, including drinking water, adhere to the highest hygiene standards.​We also appreciate your comments regarding room cleanliness. While many guests have praised our housekeeping standards, we recognize that there can be occasional inconsistencies. Your observations will be shared with our housekeeping team to ensure continuous improvement.​We value your insights and hope to have the opportunity to welcome you back in the future.Warm regards,Ivana

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your feedback.We’re glad to hear you enjoyed the sea view from your room, our breakfast selection, and the convenient location near the Old City. It’s great to know your overall experience was a positive one.We appreciate your understanding regarding seasonal facility closures and ongoing improvements during the off-season. Your note about occasional bugs is also helpful, and we’ll ensure our housekeeping team pays extra attention to this moving forward.We hope to welcome you back again in the future—perhaps during the summer season when all facilities are fully available!Warm regards,Ivana

رد من مكان الإقامة: Dear Qiang,Thank you so much for your lovely review!We’re delighted to hear that you enjoyed our beautiful location and views, and especially pleased that you received such excellent service during your stay. Your kind words about Mirela at reception mean a great deal — she will be thrilled to know she made such a positive impression!It was our pleasure to have you with us, and we hope to welcome you back again very soon.Warm regards,Dijana

رد من مكان الإقامة: Dear Guest,Thank you so much for your kind words and for taking the time to leave us a perfect rating! We're thrilled to hear that you enjoyed your stay and that everything—from the surroundings to the service—met your expectations.We hope to welcome you back again soon for another relaxing stay by the sea!Warm regards,Ivana

رد من مكان الإقامة: Dear Guest,Thank you for sharing your experience with us. We’re truly sorry to hear that your stay did not meet your expectations and that you encountered multiple issues during your visit. Please accept our sincere apologies for the inconvenience and discomfort you experienced—from the musty room to the noise disturbances and safety concerns.Your comments regarding the balcony door locks and security are particularly concerning, and we take them very seriously. We are currently investigating these matters with our maintenance and housekeeping teams to ensure immediate improvements and prevent such situations from happening again.Regarding your check-in experience, we apologize if you felt that you were not treated with fairness or respect. This is certainly not the standard of service we strive to provide, and your feedback has been forwarded to the front desk manager for further review and training purposes.We appreciate your candid feedback—it helps us to identify where we need to improve. While we regret that your stay was not satisfactory, we do hope you’ll consider giving us another opportunity in the future to provide the experience you deserve.Warm regards,Ivana

رد من مكان الإقامة: Dear Lillian,Thank you so much for your lovely review! We're delighted to hear that you enjoyed the beautiful seaside location, our breakfast offerings, and the convenient walk to the ancient city of Dubu. It's great to know you found the surroundings peaceful and worth the stay.We truly appreciate your kind words and hope to welcome you back for another relaxing visit soon!Warm regards,Ivana

رد من مكان الإقامة: Dear Guest,thank you for staying with us and for sharing your experience.We hope to have an opportunity to welcome you back.Warm regards,Dijana

رد من مكان الإقامة: Dear Steven0205,Thank you for your kind review! We're glad you enjoyed our dining and spa facilities, friendly service, and the beautiful Adriatic Sea views from the balcony. While the location is a bit remote, we’re happy you found the nearby bus stop convenient for reaching the Old Town.We truly appreciate your feedback and look forward to welcoming you again!Best regards,Dijana

رد من مكان الإقامة: Dear Luobaoxingtianxia,Thank you so much for your thoughtful review of your stay in our Superior King Room with Sea View! We're delighted to hear that you enjoyed our prime location, the beautiful sea view, and the variety of our breakfast offerings. It’s also wonderful to know you appreciated the scenic walk to the ancient city and the beach views along the way.We truly value your feedback regarding the facilities and will use it as an opportunity to improve. Ensuring our guests have a comfortable and memorable stay is our top priority, and we’re continually working on enhancing our amenities.We hope to have the pleasure of welcoming you back again soon for another enjoyable stay!Warm regards,Ivana

رد من مكان الإقامة: Dear Naveen768,Thank you for sharing such a glowing review of your stay at Rixos Premium Dubrovnik. We’re thrilled to hear you enjoyed the breathtaking views of the Adriatic from your balcony, the cleanliness and spaciousness of your room, and the relaxing bath tub.It’s especially gratifying to know that our team’s hospitality and the delicious breakfast buffet added to your experience. We’re also glad you appreciated our convenient location near the Old City.We’re honored by your recommendation and look forward to welcoming you or your friends on a future visit to Dubrovnik.Warm regards,

رد من مكان الإقامة: Dear Guest,Thank you for sharing your wonderful experience. We’re so glad to hear you enjoyed the comfort of the bed and pillows, as well as the refreshing sea breeze—it sounds truly relaxing!We hope to welcome you back soon for another serene and memorable stay.Warm regards,Dijana

رد من مكان الإقامة: Dear Guest,Thank you for your wonderful review!We’re so glad to hear you enjoyed your stay at our hotel. It’s great to know that you appreciated the location and had a fantastic holiday. We truly hope to welcome you back soon for another memorable experience!Warm regards,Dijana