Cititel Hotel Dumai
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1 night
1 room, 2 adults, 0 children
All properties in Dumai Kota
Cititel Hotel Dumai
Jl. Jend. Sudirman No.429, Dumai Kota, Kec. Dumai Kota, 28811 Dumai Kota, Dumai, Riau, Indonesia
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Last booked 3 hrs ago






Amenities
Restaurant
Parking
24-hour front desk
Luggage storage
Wi-Fi in public areas
Valet parking
Express check-in and check-out
Concierge service
All amenities
Property Description
Surrounded by plenty of eateries and shopping centres, Cititel Hotel Dumai is a 3-star accommodation in Riau that boasts contemporary and luxurious nuance. Guests can enjoy a host of amenities including free valet parking, spa and sauna service, a coffee shop and babysitting service. Complimentary Wi-Fi is available throughout. All rooms are fitted with an air conditioner, a flat-screen television, a coffee making facility and a seating area with sofas. A compact working desk is provided to support your activity during your stay. Bathrooms come with a hot shower plus a hairdryer and free toiletries. Suite rooms add a bathtub. & A coffee house at the property serves a variety of buffet breakfast as well as snacks and drinks. Fresh fruits and kids’ meals are also prepared with a surcharge. However, you can walk around 100 metres to the Buffet Gantino Baru which cooks authentic Padangnese cuisines as the dining alternative. Additional conveniences you can enjoy in the Cititel Hotel Dumai are medical service, daily housekeeping, concierge and business centre with a fax/photocopy machine. The multilingual staff at the front desk are ready to assist you 24 hours. Cititel Hotel Dumai is 600 metres to Dumai City Square, around a 6-minute walk to the Ramayana Dumai shopping centre and is only 650 metres to Taman Bukit Gelanggan. The nearest airport is Pinang Kampai which is reachable within 11 minutes using the property’s free shuttle.
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8.8/10
Very clean and tidy
All 54 reviews
Surroundings
Airport: Pinang Kampai Airport
(8.5 km)
Landmarks: Masjid AT TAQWA Dumaitimur
(110m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Deluxe Twin Room
Free Wi-Fi
Smoking Permitted
Wi-Fi in room
Check Availability
1
Executive Double Room
1 Double bed
Free Wi-Fi
Smoking Permitted
Wi-Fi in room
Check Availability
1
Superior Double Room
1 Double bed
Free Wi-Fi
Smoking Permitted
Wi-Fi in room
Check Availability
1
Executive Twin Room
Free Wi-Fi
Smoking Permitted
Wi-Fi in room
Check Availability
1
Superior Twin Room
Free Wi-Fi
Smoking Permitted
Wi-Fi in room
Check Availability
2
Deluxe Double Room
1 Double bed
Free Wi-Fi
Smoking Permitted
Wi-Fi in room
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
54 reviews
This property hasn't received any negative reviews in the past 2 years.
- Cleanliness8.8
- Amenities8.6
- Location9.5
- Service8.5
Average for similar properties in Dumai Kota

Review summary
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Location: The hotel is centrally located near the city center, harbor, places of worship, and dining spots, offering convenient access to key attractions and daily necessities.(based on 5 reviews)
Businessfella
October 17, 2025
A beautiful hotel with attentive staffs but slow service. Hotel environment is beautiful and rooms were old fashioned but nice. Breakfast is good. Will come back support again.
Guest User
June 1, 2025
Sangat bersih dan rapi
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Guest User
July 8, 2025
baguss tempatnya
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Guest User
January 22, 2025
Good: nice beds and good breakfast
Bad: shower not hot, people smoked in the lobby, even during breakfast, disgusting
Zaff14
October 9, 2025
Good place to stay..good accomodation
Muhammad Fadel Raja Lubis
October 31, 2024
Services quite good with tasty local food served at the brealfast buffee
Fitri J R Siregar
July 3, 2024
All good
KH CHIN 88
April 4, 2025
So all types service it good
Services & Amenities
Most popular amenities
Restaurant
Parking
24-hour front desk
Luggage storage
Wi-Fi in public areas
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Valet parking
Front desk services
24-hour front desk
Express check-in and check-out
Concierge service
Luggage storage
Food & drink
Room service
Public areas
ATM
Elevator
Smoking area
Cleaning services
Laundry service (on-site)
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Pets
Pets are not allowed
Paying at the hotel
Property Description
- Number of Rooms: 30
Phone:+62-8117506044
Surrounded by plenty of eateries and shopping centres, Cititel Hotel Dumai is a 3-star accommodation in Riau that boasts contemporary and luxurious nuance. Guests can enjoy a host of amenities including free valet parking, spa and sauna service, a coffee shop and babysitting service. Complimentary Wi-Fi is available throughout. All rooms are fitted with an air conditioner, a flat-screen television, a coffee making facility and a seating area with sofas. A compact working desk is provided to support your activity during your stay. Bathrooms come with a hot shower plus a hairdryer and free toiletries. Suite rooms add a bathtub. & A coffee house at the property serves a variety of buffet breakfast as well as snacks and drinks. Fresh fruits and kids’ meals are also prepared with a surcharge. However, you can walk around 100 metres to the Buffet Gantino Baru which cooks authentic Padangnese cuisines as the dining alternative. Additional conveniences you can enjoy in the Cititel Hotel Dumai are medical service, daily housekeeping, concierge and business centre with a fax/photocopy machine. The multilingual staff at the front desk are ready to assist you 24 hours. Cititel Hotel Dumai is 600 metres to Dumai City Square, around a 6-minute walk to the Ramayana Dumai shopping centre and is only 650 metres to Taman Bukit Gelanggan. The nearest airport is Pinang Kampai which is reachable within 11 minutes using the property’s free shuttle.
Frequently Asked Questions
What are the check-in and check-out times at Cititel Hotel Dumai?
Check-in time at Cititel Hotel Dumai starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at Cititel Hotel Dumai?
Are pets allowed at Cititel Hotel Dumai?
No, pets are not allowed at Cititel Hotel Dumai.Are pets allowed at Cititel Hotel Dumai?
Does Cititel Hotel Dumai serve breakfast?
No, Cititel Hotel Dumai does not provide breakfast. Does Cititel Hotel Dumai serve breakfast?
How much does it cost to stay at Cititel Hotel Dumai?
Room prices at Cititel Hotel Dumai vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Cititel Hotel Dumai?
How to get to Cititel Hotel Dumai from the nearest airport?
The nearest airport is Pinang Kampai Airport, located about 16 mins from hotel by car (8.5 km) away.How to get to Cititel Hotel Dumai from the nearest airport?
What’s the cancellation policy at Cititel Hotel Dumai?
The cancellation policy at Cititel Hotel Dumai depends on your room type and booking terms.What’s the cancellation policy at Cititel Hotel Dumai?
About This Property
| Nearest Airport | Pinang Kampai Airport |
|---|---|
| Distance to Airport | 8.48KM |
| Average Price From | PHP1248 |
| Hotel Star Rating | 3 |










