فيرفيلد إن آند سويتس باي ماريوت تشاتانوجا ساوث/إيست ريدج

We arrived exhausted about 12:30am. The young lady at the front desk was very hospitable & efficient, very polite. When we got to our 2nd floor room, the smell was SO MUSTY! We tried to help that by spraying some of our room deodorizer, we keep when traveling. The wingback chair had a cola of some spilled all in it & it was darkly stained, as if it had never been touched, to attempt to clean. There were NO Kleenexes in the Kleenex box in the dispenser, hairs in the bathtub & sink. The washcloth’s had mascara all over them! The entertainment center where the TV, Microwave, etc Sat, looked like it was about to literally fall apart! We travel a good bit & I have never had to write a review like this, ever! We’ve stayed at Fairfield Inns, Marriott Hotels & other of their franchises & I cannot believe THIS hotel was a “Fairfield Inn”!!!!! We will definitely choose another hotel next time we’re in that town!!

Although not the newest Fairfield Inn, the accommodations were acceptable. Of special note though, was the assistance I received during my stay on August 13th. I was struggling trying to carry a few bags to our room. There were no carts available. The night clerk offered to help carry the bags to our room. We felt that he went "above and beyond" and deserved to be commended for his great customer service.

Nice place

Great service. Clean rooms

Very clean and pet friendly. Staff were courteous. The area has lots of dining options available

Eases of express way