SureStay Hotel by Best Western Wenatchee

Clean, friendly staff. Loved having a balcony that over looks the pool. The pool was clean and refreshing. Nice area for a bbq by the pool.

This room was excellent. Well clean and maintained. The staff were nice and friendly.

This hotel was average at best. It was clean, but a bit dated. The furniture was a bit old and the beds weren't very comfortable. The pool was nice, but the towels provided were tiny and worn. Breakfast was a cut above average. It include waffles, biscuits and gravy, cereal, yogurt, juice, etc. It was also well-located. We'd probably look elsewhere if we ever come back to Wenatchee, but the hotel wasn't bad for the price.

I reserved my room through the BW app and checked in online the day before giving an arrival time of 9:30pm. When I arrived at 9pm, I learned they had sold my room. They said they tried to contact me, but there were no missed calls. As there was a show at the Gorge, the only option was another property owned by the same people. That "sister property" was awful--the kind that if I was travelling with my family we would've gone home. On the plus side, Barbara was great. Nevermind the customers, who ever messed this all up shouldn't be doing things to make her life harder.

I have no negative comments to make about my stay. I had a poolside room, and it was very comfortable and roomy. The bed was large and nice, and I can't rave about the pillows enough. The staff were great, and the manager Barbara Huffman-Mccord went out of her way to make sure my stay was pleasant. The continental breakfast was very nice as well.

I enjoyed my stay very much. Everything about the room was pleasant. Being in a poolside room was a great bonus. The bedwas nice to sleep on, and the pillows were very nice. The whole staff was very accommodating. The manager, Barbara Huffman-Mccord, showed great professionalism during my entire stay.