Premier Inn Eastbourne

Avoid. Ridiculous early check-in policy where it cannot be booked in advance and then told on arrival that only 5 rooms are allowed to check-in early and that they were at capacity. We had driven for 4+ hours with a toddler are weren’t allowed to pay extra for early check-in despite the room being available. Room was below standard. No soap in dispenser, bathroom light not working and poo stains on carpet of the family room. Poor parking options. Avoid avoid avoid. Below standards of other Premier Inn’s - will never use again.

Whilst this Premier inn met our needs, the Mill pub seriously let this hotel down. The hotel was clean and we were pleased that there were fans in the room. The room would benefit from an additional comfy chair as only one is provided. Like many Premier Inns, the room would also benifit rom a mini fridge. On the plus side when I said that the hairdryer didn't work this was rectified immediately. The car parking was OK and at least they had electric charging points. The staff were helpful and gave advice on where to park in town and info about the buses. The breakfast times 7.00 -9.00 meant that we had to be up early. We were on holiday and wouldn't get up for breakfast that early! Oh The Mill ! This place is in an awful state and in need of renovation. It was disgusting and dirty! For our first breakfast they had No Bread ! The milk had no lid on the jug and you had to look twice for a clean mug. Knives and forks had dried on food. Some days the cereal was limited and on our last day my cooked breakfast order was forgotten! I re-ordered but by the time it came we had to leave. No we won't be back !

Negatives....hard pillows, only one bath towel for 2 of us, stains on stairs that had not been washed for sometime, very hot room 23 degrees, very noisy traffic, indifferent staff. Plus side...reasonably priced, comfy bed, 10 mins to Eastbourne

GREAT LOCATION AND FREE PARKING ROOM CLEAN AND QUIET SHOWER HAD PLENTY OF HOT WATER AT ALL TIMES. OPPOSITE IS A PUB SO NO TRAVELING NEED FOR A QUICK BIT AND DRINK TAXI INTO TOWN COST £12 AND LOADS OF RESTAURANTS WE STAYED FOR THE EASTBOURNE CAR SHOW AND WOULD RETURN TO THIS HOTEL

Stayed over at the hotel opposite for a few days .While I use premiere inn frequently and eat in their establishments, I must say this was one of the better stays. The staff were friendly and the beds were clean and comfortable. I do recommend having a stay here if you are in the area

Was arrived bang on 3:00pm was barely greeted by MIchael who on noticing I was disabled pointed out that we hadn’t booked a disabled room. My husband explained that a disabled room wasn’t suitable due to the low bed and reach to the power points plus not fair if we used one as I am not wheelchair dependent . We asked politely for an assessable room to the lift instead . He then went through the bookings and rooms whilst moaning at us for not phoning ahead as I’m disabled. He then moaned again about being fully booked and he’d have to reshuffle rooms . He gave is our keys moaned again and gave us a card with a phone number on so that in future we could request an assessable room We finally got room 203 , it was clean but very cold , only one towel and the tv wasn’t working properly. I went back down and he told me they were fully booked, shrugged his shoulders when I asked for help hooking my kindle to the WiFi and told ‘ not my thing ‘ We ate at the Hungry House next door and was told by Michael we needed to book breakfast with them . Seems this was not the case and we’d been fobbed off by him. When we arrived back late that evening he was watching something on his phone , NO greeting or acknowledgement! Not much sleep as the reason the room was cold the window didn’t close properly so the noise from the road kept us awake and the buzzing from the moor on the extractor fan was constant. Whole stay was beyond POOR