Brooks Hotel Edinburgh

This was the worst experience, I've ever had in the UK. The service was not worth the price tag. More like a house being run by unprofessionals! Nowhere near a 3 star hotel service!

The hotel is older like most in Edinburgh so I wasn’t surprised. But the mattress needed to be replaced, it was saggy in the middle and left me with an achy back and hip. Fortunately I was only there 2 nights. There was also mold in the bathroom which is typical of Scotland because it’s so wet, however, in better well run hotels they would deal with the mold and not let guests experience it. The internet was out both nights I was booked and my room was all the way at the back of a long hallway behind a door when i opened the hall door to find my room it was pitch black. The only way to see to put my key in the door was to hold the hall door open. I asked an employee where the light was and he said it should come in automatically, he said he’d fix it. It was never fixed during my stay.

Awesome location and very helpful staff. Newly renovated room equipped with good heating and comfortable beds. I'm especially amazed by their Scottish breakfast - they are really tasty with a lot of choices. Will definitely stay here again if I get to stay in Edinburgh in the future!