Hotels in New Town, Edinburgh

Location- Superb Gym - Excellent Front of House - Very poor. Didn't reflect the W service that we experienced in other countries. No smile, didn't look like she wanted to work there (Christina) , didn't brief us about what came with our reservation, ie breakfast and where to go for it. Asked for late check out at 2pm , which was granted. Thank you, however at 1.40pm , they sent someone at our door to make sure we leave the room ! Horrible and embarrassing. The deposit that they took during check in from our CC hasn't been refunded yet! Good beakfast which was from ala carte and it was the only good service we had here... thank you Ryan for the tips on Dean Village, We went there and it was beautiful. Overall -:For the money that we spent, this stay was a let down. I will not stay here again.

I had specifically requested a high-floor room during my booking at Courtyard by Marriott Edinburgh, but unfortunately, I was assigned a room on the ground floor. This was quite disappointing as I was hoping for a better view, but the window offered no significant scenery. The room itself was decent and met basic expectations in terms of cleanliness and comfort. The location is great, situated next to a shopping mall and very close to Princes Street, making it convenient for shopping and sightseeing. However, the experience was slightly marred by not receiving the room I had requested.

Heeton Concept aparthotel is a little gem and a great value for money. The apartment had all the amenities needed, a comfortable bed. It is close to Princess street and to all the restaurants and bars. The staff are amazing and helpful. Well recommended.

Great location for our trip to celebrate Hogmanay. You can’t get a better location for the festivities for the Princess street party. Traveling with a baby, they already had the cot in the room before we had arrived which was great. The staff were super kind and attentive at concierge and reception. Breakfast had a good selection if you a hot Scottish breakfast. Only downside was the parking which was a 5 min drive away ( we weren’t packing light!) Overall, solid experience

Hotel is just outside the train station and walking disrance to all main attractions.The hotel decoration gives a great vibe to the place. Staff is warm and welcoming. Room is a bit small, but nice and comfortable. Free snacks and drinks were a big plus! Excellent restaurant in the hotel and laundry at reasonable price. Amazing stay!

The hotel went above and beyond to take care of us. I was very impressed with the service. I loved the location. It was close enough to everything without being in the thick of it. I would definitely stay again. Thank you for making my stay so comfortable.

It is situated in a prime location. Everything is easily accessible. The room is cleaned. However, the entrance of the hotel is a bit obscure. It is quite annoying especially when it is raining and you have a few pieces of luggage to carry. Not full set of amenities is provided. Other than that, I think it is a good choice for sightseeing around Edinburgh.

Really pleased with our stay at Apex Waterloo Place Hotel. My additional upgrades to my stay were really easy to book and the receipt staff were really helpful and friendly. Free access to the swimming pool was the icing on the cake! Thank you

It’s a boutique hotel. Location is excellent. You can get anything you need, eat everything you want and access to sighting spots, and transports easily. Room was restaurant are beautiful. Breakfast is also very good and sufficient.

Check in at the front desk. Since we arrived in the morning, we thought we couldn't check in yet. Unexpectedly, we were given a room, which was pretty good. However, what happened later affected our good reviews. The room card I was given couldn't be opened. I went back to the front desk to set it up, and when I went back to the room, the door was open, but it turned out that it was not the room type I booked. I booked a room with a king-size bed and a sofa bed, but I was given a room with only a king-size bed. So I went back to the front desk... The front desk said that the system of Ctrip and their hotel was different, so they couldn't be sure that I booked a room with a sofa bed. I showed them the confirmation letter again and asked them to find the manager for me. Let us use the current room first. So we went out to play and planned to come back later. At night, there was still no room, and the manager asked me to show the confirmation letter again. Then he said that the sanitation was still being cleaned, and it was expected to be more than an hour before I could get the room, and he would call the current room. As a result, after more than an hour, I was finally given the room I wanted. Hahaha, it was quite a hassle.