Ana Hotels Europa Eforie Nord

Loved the food and the pool.

The hotel was recently renovated, a notable improvement in the quality of accomodation. The quality of food has increased. Most of the Spa services have increased. The prices have also increased but overall a very good value for money.

I just returned from Ana Hotels Europa Eforie Nord where I spent a lovely weekend. I arrived early in a busy weekend and I was welcomed by the friendly staff of the hotel. The hotel has a large garden with relaxing areas, an outdoor pool where you can enjoy a cool drink in the hot summer days. They also have indoor pool and specialists for massage for relaxation or various affections. All rooms are big and comfortable and have sea view and balcony. It is a hotel where every detail and the satisfaction of the client counts. I felt very spoiled and if I have the occasion I will come back for sure.

- The rooms + bathrooms are extremely small/crowded!!! - The furniture in the rooms is outdated, worn, uncared for!!! - Air conditioning ?? Not !!! Just a ventilation, I literally suffered from the heat!!! (Here I am strictly referring to the room I stayed in, 719. I don't know how it is in other rooms). - The cleanliness leaves much to be desired, in three nights absolutely nothing was changed in the rooms, there is an extremely bad smell in the hotel hallways and the cleanliness in the rooms is superficial!!! - At four stars, don't have in the room: ear plugs, iron + ironing board!? - The restaurant part: the employees, specifically the men, God forbid!!! Very expeditious, they wait for you to leave faster, they simply chase you away from the table, and one of them at one point swears at a customer at the door of the tent!!! The food ... expensive and bad, grade 5.5 - 6 from my point of view. Here I am referring to the a la carte menu. - Unfortunately, the 830 euros paid for accommodation and breakfast, to which is added approximately 400 euros spent at the restaurant and the pool, were the worst choice!!! - I repeat, for a hotel that is considered to be four stars, the experience leaves a lot to be desired! And an aspect that does not belong to the hotel, the Eforie Nord resort, a TOTAL DISASTER!!!

The hotel is nice and clean but the services needs improvements. The food menu and drinks (especially beer) is poor.

The designated person at the property gate was not very friendly, raised his voice when the ticket did not access the gate