Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Amazing venue had our reception there and couldn't ask for more staff were amazing Paul mark and Chloe helped us so much. Spa was amazing and room was beautiful will definitely be coming back!

Chloe was really helpful and answered all my questions promptly and politely when I was planning a family birthday get-together. The room worked really well for us and staff were very helpful on the day.

Not Worth the Money I will start with the positives. The staff were very helpful and friendly. Now the negatives. I booked what they called a suite not sure how it qualified as a suite. The bed was uncomfortable the mattress far too soft and the springs made it uncomfortable. The shower door was hanging off the shower I managed to kinda fix it but it kept falling off. The bath was a jacuzzi bath that didn’t work. When I asked why I was told it wasn’t advertised as a jacuzzi bath so they couldn’t be accused of wrongful marketing. There was a massive crack in the bath which could be dangerous. The hairdryer looked like it was from the 80’s and was stained probably from when you could smoke in hotel rooms. We used the kettle to make tea but it smelled and made the hot water taste disgusting this definitely needs replacing. I would say there are plenty of things that need to be done to make this worth the money they charge. The restaurant in the hotel was ok. Menu not massive and basic the food was ok not great. Their idea of a cocktail is laughable no thought put into the presentation. Overall this was a very disappointing stay and I won’t be returning in a hurry.

Had a great experience in the Birdcage restaurant for my birthday celebration's! Food was beautiful and service was great throughout. We went for 2 course Sunday Lunch Menu. Process was nice and easy for booking. Thank you Chloe and the team. Will definitely be back.

Brilliant experience staff went above and beyond every opportunity possible, would highly recommend and will definitely be returning!

Arrived for the evening, very clean facilities and the most friendliest staff, food was gorgeous, very reasonably priced and the spa was lovely, very clean spa and hotel and would definitely come again