Coco Garden Villas

I booked this cottage for four nights, expecting a smooth and enjoyable stay. However, upon arrival, I was informed by the receptionist that my booking had been canceled. I had never received any confirmation of this—not from the booking platform, nor from the owner. When I asked for proof of the cancellation and a confirmation that I would get my money back, the receptionist could only give me the owner's phone number. After multiple messages back and forth with the owner, I am still no closer to a resolution. Weeks have passed, and I have yet to receive my refund or even an official cancellation confirmation. To make matters worse, when we asked if there were any available rooms, we were told that everything was fully booked. This left us scrambling for a last-minute alternative, forcing us to book a much more expensive hotel an hour away. This experience was incredibly frustrating, unprofessional, and costly. If you’re considering staying here, be aware that communication and reliability are serious issues. I would not recommend this place to anyone. On the picture you will see my name Alvin, and behind it says cancelled.

Мне очень понравилось жить в Coco Garden! Но обязательно нужно понимать, что это бамбуковые домики, по сути шалаши, внутри которой расположена кровать под москитной сеткой. Домики находятся в общем-то в джунглях, поэтому могут забегать гекконы, муравьи и т.п. Но за москитной сеткой они вам не страшны! Зато единение с природой 100%! В домике есть душ и туалет. Вентилятор. Каждое утро простой и вкусный завтрак. WiFi работал безупречно. А сотрудница Лами была так доброжелательна, что сгладила все недостатки! Лучше всего сразу взять в аренду скутер, потому что до ближайшего пляжа и городка Эль-Нидо пешком далековато. Проживание получилось очень аутентично! Я доволен!

This property was a disaster.You first walk past as if you are going through everyone’s back yard. Then open a gate to the property which looks like it’s abandoned huts, it’s dirty, landscaping is like overgrown grass and plants. You will be sleeping in premade huts. There is a toilet out in the open, once we saw that we walked out of the property! It felt unsafe and unclean. You are 20-30 minutes from El nido!