We had high hopes for our trip to Nacpan Beach, planning to enjoy lunch, drinks, and a sunset dinner Angkla Beach Club after seeing it widely advertised. Unfortunately, the service fell far below expectations. Upon arrival, we inquired about renting two duo sunbeds with parasols for our group of four. We were told only one was available, despite the fact that the majority of sunbeds were visibly empty and not in use by hotel guests. The staff member by the pool made no effort to accommodate us or find a solution. For a place that heavily promotes itself, we expected much better service — especially as paying guests ready to spend the day and dine at the venue. Very disappointing, and we likely won’t return or recommend it to others.
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