Pioneer42378723263
16 مارس 2025
I stayed at this hotel last year and the service and upkeeping wasn't up to par with Holiday Inn Express & Suites. I tried it again this year and there is no improvement to the hotel service. Understaffed, poor cleaning, poor housekeeping, poor breakfast service. Most of us have to be at work by 6:45 AM, and the hotel breakfast doesn't open until 7:00 am. Most of us cannot use the free breakfast, so I suggest the hotel provide a refund for breakfast. Weekend breakfast is the same every day, nothing changed. There are several times the hotel did not provide breakfast because the staff called in sick. The facility is lack of cleaning services. The room housekeeping is no good. The floors are never vacuum, and the bathroom is not mopped, shower if not wiped down. I really don't know what the housing keeping staff does when they clean the rooms. The carpet in the hotel hallways and stairs are dirty, stained. Fitness center is dusty. The pool water is so cold that no one use the pool, this was done on purpose so no one will use it. I am sorry, but I will stay at Holiday Inn from here on out.
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