Aloft Chicago Schaumburg

I would like to say that the hotel itself and all of its fun colors and decorations are 10/10. The staff was decent. Nothing special. The only improvement I can see is their breakfast service. They don’t have free breakfast. You have to order it with someone at the front desk and then wait in the lobby for 15 minutes for someone to bring it to you. It would be nice if they could bring it to your room at least and if they could have other options. The food was tasty though! I also loved the board games, pool table and bar inside the hotel. One last note, they advertised an outdoor fire pit and an indoor one. I asked front desk about it and they agreed but it never turned on during my stay. Ironically they turned them on when I was checking out.

Hotel have issues with the Air Conditioning,also they need to switch the pillows,no free breakfast you have to pay for what they have there to eat and the price eh not worth what they promoting need better services with the clients personal need better protocols but only one person was very nice his name is G cool person but they need to makes some changed job also the maintenance departments need to do a better job with the rooms and again fixed the Air Conditioning eh Was very hot need to be get in up to turn in on the is very ridiculous I spend almost 6 days and no body also ask me if I need to clean my room 👎👎👎👎