Misty Hills Ella Resort

Keeping in mind this is a 3 star hotel, the positives are the rooms are big with a balcony looking out at amazing views (ours anyway), and the pool is clean and quite big also with amazing views and a concrete elephant water feature!!! The location of the hotel is pretty good too - far enough from other properties to be quiet but close enough to Ella main drag that you can walk in 10-15 minutes or pay a tuk tuk driver double the rate of Colombo to get to and from. The big negative for us was that despite being told upon checking in that the room would be cleaned every day, it was not. And I was told the reason why was that we didn’t hand in our key for it to be done - which seems bizarre after staying in hotels for decades and not being told to or having to hand in a key in order to get a standard daily room clean. The insinuation that it was our fault for not handing in a key (not that we were told to do so on checking in) was extremely irritating. Food was ok but overpriced so we ate elsewhere (lots of options). There were lots of little things in the rooms that could be easily addressed to make them nicer - definitely not having ripped old bath towels, and removing an empty TV bracket from the wall (like a TV used to be there but not anymore - or was it just our room, who knows). All these little things add up to I really think the room rate is too high - but we are here in the high season so maybe that’s just the going rate.

Where to start,the good bits. The view is probsbly the best in Ella,stunning the staff were extremely hepful and friendly. Breakfast ok other food not so good. Room was dissapointing,it needs a complete upgrade,by far the most expensive on our 2 week trip,other hotels were far better at half the price. It just needs an uplift

Der Ausblick war phänomenal. Das Personal äußerst zuvorkommend und hilfsbereit. Ich plane bei meiner nächsten Reise nach Sri Lanka wiederzukommen. Und die Zeit im Pool mit dieser phänomenalen Sicht hat sich tief in mir eingeprägt. Auch mein großes Zimmer habe ich sehr genossen.