Lamb Hotel by Greene King Inns

The team at the Lamb went above and beyond: we had booked a dog-free room due to allergies and were shown to a room that had been deep cleaned by housekeeping to make extra sure that it would be as allergen free as possible. However, that room was on the ground floor,  and upon request we were able to switch to a first-floor room, the last free room available that night. It was just as clean, and we had a very comfortable stay. Many thanks to the Lamb team for being so flexible and accommodating.

隔音樓板，感覺樓上客人來回走動，嘎吱嘎吱的感覺，樓板都快塌下來了似的，一點都不誇張，如果客人在樓上來回行動不睡覺你就休想休息了，真的住過這麼多酒店，沒發現樓板有這麼大噪音，甚至感覺危險性都非常非常強，建議大家辛苦點，在沒有電梯的情況下提行李上三樓千萬不要住二樓，白天看房間還可湊合，但晚上衹要樓上客人來回走動，你感覺到的噪音是你想象不到的，痛苦的想發瘋，熬到一點後沒辦法跟一樓的工作人員説了，也不知道她跟樓上的客户説沒説，我下去找的時候門鎖都是鎖的，工作人員倒是看到我來回推門起來幫我協調，我自己回房間後，和之前是一樣一樣的吵，真的真的很痛苦，樓板要掉下來的感覺一點都不誇張！

Two of us stayed two nights recently along with others for family wedding near Ely. Strong positives were the friendly, efficient service by sufficient numbers of staff; excellent range of food for breakfast; AND - very important - extremely comfortable beds. The mattresses are Hypnos as used in the main Royal Residencies,according to the Hypnos website. It was quiet so we slept very well. Car parking on site is limited as with most city/town centre hotels but good information of nearby alternatives if needed. Location is excellent with plenty of amenities nearby. One or two suggestions for changes/improvements. When you phone the hotel in advance you are answered by a disembodied artificial voice rather than a real person. Not good. When checking in we were not asked if we needed assistance to take luggage up the stairs. Just suggestions for improvements, not complaints. Overall, we were very happy with our stay at the Lamb hotel